29 Reviews
Write a Review29 Reviews of Hai Ngo
March 11, 2022
I truly appreciate the care and guidance of Brett in the service center at Lithia Hyundai of Reno. It’s tough trusting my car with just anybody, but he really took care of me. Honestly, all the service reps service center at Lithia Hyundai of Reno. It’s tough trusting my car with just anybody, but he really took care of me. Honestly, all the service reps are great. So no matter who you chose, you’re in great hands. More
Other Employees Tagged: Anthony Mazzone, Lance Smith, Cuong Ngo, Donald Ostrom, Matt Franceschini, Otto Sandoval-Carpio, Lucas Bragg , Matt Ashton, Brett Roderick
March 09, 2022
My service rep, Tabitha, is amazing. I always feel comfortable leaving my car in her capable hands. The customer service is second to none and I am glad to be a customer of theirs. I always feel comfortable leaving my car in her capable hands. The customer service is second to none and I am glad to be a customer of theirs. More
Other Employees Tagged: Lance Smith, Cuong Ngo, Matt Franceschini , Tabatha Culver
March 09, 2022
They are quick and effective. Overall the whole experience is easy Peezy. Almost seamless. Love the experience. Overall the whole experience is easy Peezy. Almost seamless. Love the experience. More
Other Employees Tagged: David Lennox, Donald Ostrom, Everett Clunie, Chantel Kaminskaya, Devin Rogers, Drea McGiffin , Tabatha Culver, Bryan Ogg, Christopher Osorio
January 11, 2022
Fast honest service. Never had a bad experience here. Will come again. Love them long time. Will come again. Love them long time. More
Other Employees Tagged: Cuong Ngo, Everett Clunie, Jeremy Olsen, Matt Franceschini, Chantel Kaminskaya, Bryan Mazariegos , Matt Ashton, Gio Castro, Tabatha Culver
October 21, 2021
Hai, my mechanic, Lance, service advisor and Matt service manager are great. My Jaguar is properly maintained under their care. manager are great. My Jaguar is properly maintained under their care. More
Other Employees Tagged: Lance Smith, Otto Sandoval-Carpio , Matt Ashton, Tabatha Culver
September 25, 2021
I have been going to the dealership for over 12 years. About 10 years ago I purchased a 1999 Jaguar XJ8 and they have been maintaining it ever since. Hai, one of their mechanics is super. He has repaired About 10 years ago I purchased a 1999 Jaguar XJ8 and they have been maintaining it ever since. Hai, one of their mechanics is super. He has repaired my car for many years. Jags are sometimes difficult to repair but so far Hai has triumphed! Matt the service manager and Lance Asst. Service Manager are terrific. I highly recommend Lithia Hyundai. More
Other Employees Tagged: Lance Smith, Cuong Ngo, Matt Franceschini, Otto Sandoval-Carpio , Matt Ashton, Tabatha Culver
November 02, 2019
Amazing My engine seized and I had to have towed to Lithia Reno. Tabatha took care of everything and left with absolutely no worries. She followed up with me My engine seized and I had to have towed to Lithia Reno. Tabatha took care of everything and left with absolutely no worries. She followed up with me about the status of my repair every step of the way. This is something too few companies practice anymore, customer service. The whole Lithia service team made me feel like I mattered. More
Other Employees Tagged: Cuong Ngo , Tabatha Culver
May 13, 2019
Excellent Technician Hai has worked on my old Accent several times and takes pride in getting things right on my car. He even had me drive him around in my old Hyundai to Hai has worked on my old Accent several times and takes pride in getting things right on my car. He even had me drive him around in my old Hyundai to make sure he could hear what I was hearing coming from my front end. Am looking to getting 200,000 miles from my Accent. Thanks, Hai. More
Other Employees Tagged: Lance Smith, Matt Franceschini , Tabatha Culver, Selina Perez