Eric Cooper
Eric Cooper at Jim Norton Toyota Tulsa
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Eric Cooper | Page 2

Service Director

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.9
30 Reviews
4.9

30 Reviews

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30 Reviews of Eric Cooper

March 21, 2024

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Employee Rating

They take good of my matinence. No caplaints. I'll continue to go there. And they are fast. More

by CPERLISKEY9
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Farrell

Mar 22, 2024

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Courtney, Jim Norton Auto Group

March 14, 2024

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I have been very pleased with Jim Nortin. I have used them from the tome I bought my 2014 Avalon from them. Sadly, it was totaled last year with only 44,000 miles on it. That’s when I bou More

by ILINE_JONES
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 15, 2024

Jim Norton Toyota Tulsa responded

Iline, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Courtney, Jim Norton Auto Group

March 12, 2024

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Everyone is nice and they got me in and out quickly. Don’t know what else to say. More

by spencer9988
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Farrell

Mar 13, 2024

Jim Norton Toyota Tulsa responded

Spencer, thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

March 08, 2024

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Great dealership awesome people clean and dies a Awesome job very satisfied an recommend them More

by ssmagee91
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Auston Foster

Mar 08, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Jim Norton Toyota satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your automotive needs and look forward to working with you again soon. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

March 07, 2024

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very expedient in meeting my need. The service was done to my satification in a timely manner. More

by vanderbeekpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Holmes, Jeff Cantrell , Brent Durett

Mar 08, 2024

Jim Norton Toyota Tulsa responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Courtney, Jim Norton Auto Group

March 06, 2024

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I really love dealing with JNT service dept. They take care of all of my vehicles plus my daughter's. Nobody is perfect, but I believe they try to serve the customers as best they can. If there More

by elkstoy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Holmes, Joey Ryan

Mar 07, 2024

Jim Norton Toyota Tulsa responded

First and foremost, thank you for stopping by to leave this incredible review! Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that David assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Courtney, Jim Norton Auto Group

March 06, 2024

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They always do great work very courteous and also they go out of their way to please you. I would recommend them to anyone. More

by helen.hoffman6
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Recommend Dealer
Yes
Mar 06, 2024

Jim Norton Toyota Tulsa responded

Helen, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Jim Norton Toyota satisfied. We are very appreciative of your 5-star review and recommendation. We look forward to working with you again soon! Sincerely, Courtney, Jim Norton Auto Group

February 28, 2024

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They have always been very polite & they sent a video of my tires cause they wanted a all points check on my car I also was given a call when it was done & they also put it thru a car was I will definitely More

by BETTYHEDRICK
Service Price Transparency
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Recommend Dealer
Yes
Feb 28, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us, Betty! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

February 26, 2024

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They gave me a great experience in that they did a fine job on my oil change and did it in a reasonable amount of time More

by DAVEANDERSON8
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Recommend Dealer
Yes
Feb 27, 2024

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated, Dave! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

February 21, 2024

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I was very pleased with my visit. I was surprised at how fast I was taken care of. I just had oil change and tire rotation but I've never had this done in such a timely manner 👍👍 More

by DONJRYAN67
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Farrell

Feb 22, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our service team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Courtney, Jim Norton Auto Group

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