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Joey Ryan

Overview Reviews (46) Inventory (270)

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Joey Ryan

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Joey Ryan

Service Advisor

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.9

46 Reviews

Overview Reviews (46) Inventory (270)

4.9

46 Reviews

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46 Reviews of Joey Ryan

April 27, 2024

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Employee Rating

I keep coming back to Jim Norton because they have excellent customer service and a comfortable waiting area. excellent customer service and a comfortable waiting area. More

by sumnerjm

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Helpful 0

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April 24, 2024

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The service was quick and the wait wasn’t that long. The person who helped me was very helpful and nice during my visit The person who helped me was very helpful and nice during my visit More

by KELLYRKO

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Apr 25, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

April 05, 2024

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Jim Norton - upper tier Toyota dealer. Have expended extensive resources for customer satisfaction..striving correctly. Have expended extensive resources for customer satisfaction..striving correctly. More

by nbxit

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes, Greg Foster

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Apr 08, 2024 -

Jim Norton Toyota Tulsa responded

Thanks for the great feedback! We're pleased that everything went well for you and look forward to working with you again soon. Sincerely, Courtney, Jim Norton Auto Group

April 02, 2024

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Very good service. Very quick and friendly staff. All services performed professionally. Good job guys, Very quick and friendly staff. All services performed professionally. Good job guys, More

by locolobo157

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Cooper

Helpful 0

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Apr 03, 2024 -

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

April 02, 2024

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Employee Rating

Great service. Nice showroom. Great communication, text and went thru what was needed and not needed. Nice showroom. Great communication, text and went thru what was needed and not needed. More

by SARGENB132

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: SETH EDWARDS

Helpful 0

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Apr 03, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

April 02, 2024

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Employee Rating

Always greeted with a smile. There was a mix up on whether the car needed the maintenance request due to the oil change sticker and car system had not been updated fro the prev There was a mix up on whether the car needed the maintenance request due to the oil change sticker and car system had not been updated fro the previous service. No harm and we still love you guys but the service on April 1st turned out to be unnecessary. More

by warege

Verified Customer

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Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 03, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your feedback, and we are glad to hear that your visit was an overall positive one. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com so we may continue to grow as a dealership and provide excellent customer service. Sincerely, Courtney, Jim Norton Auto Group

April 01, 2024

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Employee Rating

Dealer was on time and on schedule with maintenance requested and added, service adviser was upfront with pricing and cared about my family waiting on the vehicle. All said and done, we were out in a t requested and added, service adviser was upfront with pricing and cared about my family waiting on the vehicle. All said and done, we were out in a timely manner. Was a good experience. More

by Kua Vang

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Apr 02, 2024 -

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated, Kua! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

April 01, 2024

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Employee Rating

Great Service, my advisor was amazing and my truck was ready quickly. It was a great first service! ready quickly. It was a great first service! More

by howellfamily

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 02, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the kind words! We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Jim Norton Toyota, we value our customers and we look forward to seeing you down the road. Take care! Sincerely, Courtney, Jim Norton Auto Group

April 01, 2024

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Have always had good service when bring vehicle in for service. However the price of an oil change is getting to be too much especially when another dealer offers free oil change for EMS personnel. service. However the price of an oil change is getting to be too much especially when another dealer offers free oil change for EMS personnel. More

by MIKE.T.REID77

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. We are always checking our competitor’s prices so we can offer our customers the best pricing. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

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Employee Rating

Everyone was very personable and professional. I like Jim Norton Toyota and will continue to do business with you I like Jim Norton Toyota and will continue to do business with you More

by JMCC1950

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

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