Edward Clark | Page 2

Had a great experience with the team at Jannell Ford. They were able to satisfy all my needs and provide me with top notch service. I would highly recommend this team for any future purchases. They were able to satisfy all my needs and provide me with top notch service. I would highly recommend this team for any future purchases. More

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When I showed up to pick up my Maverick it unfortunately was not the color I thought I purchased and said I wanted to cancel. Instead of them blaming me and giving me a hard time Ed had a check written bac was not the color I thought I purchased and said I wanted to cancel. Instead of them blaming me and giving me a hard time Ed had a check written back to me for my deposit without question. I looked at the vehicle and color again and asked my family members and they still liked it. I decided to buy it anyway. Had he been difficult or blamed me there is no way I would have ended up buying it More

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My husband and I were shopping for a new Bronco and were literally looking all over the US for the one with the right color/engine/combination of features and of course the right price. We found one at Jann literally looking all over the US for the one with the right color/engine/combination of features and of course the right price. We found one at Jannell Ford that met all our needs and were able to negotiate a fair price over the phone- so that we did not make a wasted trip over there as they were not geographically very close. Once we got there it was super easy, low pressure and streamlined. We test drove the vehicle, signed the papers and put down our deposit. Harry, our salesperson was friendly and helpful and we never felt pressured by him or anyone else to "seal" the deal...we simply felt supported and taken care of. Eddie the sales manager was awesome, as well as Jillian and the finance manager Billy. The true art of a sales team is to make customers feel like they are being serviced and cared for rather than pressured and upsold. The team of professionals at Jannell, who obviously have a great working relationship and banter with one another, and who really seem to love their job and work environment translates into a great overall buying experience for the consumer. We picked up our vehicle yesterday, again assisted by Harry and the team and drove away feeling that this was one of the most pleasant new car buying experiences we have ever had. Thank you Jannell Ford! More

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They entire process was professional and overall it was a great experience. I highly recommend great experience. I highly recommend More

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I had the best experience with Jannell Ford. Rob was amazing and so was Ed. They were super nice, efficient and gave me the best deal they could offer. The whole transaction was super easy and Rob was amazing and so was Ed. They were super nice, efficient and gave me the best deal they could offer. The whole transaction was super easy and I never felt pressured. I would definitely come back! I love my new Edge! Thanks Rob and Ed for a great experience. More

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Jannell Ford made purchasing a car new a breeze. They were knowledgeable, professional, expedient, and made the experience quite pleasant. They were knowledgeable, professional, expedient, and made the experience quite pleasant. More

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Ariel Diaz was outstanding throughout the process of buying a new car. Would definitely recommend. buying a new car. Would definitely recommend. More

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These guys were fantastic. They are honest, helpful, & knowledgeable of their products. Ariel was wonderful from the ordering process right through delivery of the vehicle. They are honest, helpful, & knowledgeable of their products. Ariel was wonderful from the ordering process right through delivery of the vehicle. He took the extra time to show me how to set up all the features in my new Maverick.The sales manager was also very professional and knowledgeable. More

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I can't begin to say how great they were to deal with. From the beginning to the end, it was an easy process. The whole staff was friendly, and they complemented each other well. If one wasn't available t From the beginning to the end, it was an easy process. The whole staff was friendly, and they complemented each other well. If one wasn't available to help, another would be right there. There was zero pressure which made the process as enjoyable as could be. I really can't say enough. So far, these guys got a customer for life!! More

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These guys are #1 in customer service. I live in PA and I found a vehicle at their dealership I was interested in buying. I have never purchased a vehicle out of state before, but these gu I live in PA and I found a vehicle at their dealership I was interested in buying. I have never purchased a vehicle out of state before, but these guys made it so simple and were very patient with my questions. Eddy, Mike, Will and everyone else here were absolutely fantastic. Not only did they make the vehicle purchase smooth, they were also kind enough to have the vehicle delivered to me. That's a 7 hour trip one way and they didn't charge me a dime for it! When the vehicle arrived it looked even better in person than what I saw in the pictures. It was absolutely pristine. Definitely the best car buying experience I have ever had, hands down! More

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