Ariel Diaz

When I showed up to pick up my Maverick it unfortunately was not the color I thought I purchased and said I wanted to cancel. Instead of them blaming me and giving me a hard time Ed had a check written bac was not the color I thought I purchased and said I wanted to cancel. Instead of them blaming me and giving me a hard time Ed had a check written back to me for my deposit without question. I looked at the vehicle and color again and asked my family members and they still liked it. I decided to buy it anyway. Had he been difficult or blamed me there is no way I would have ended up buying it More

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Ariel Diaz was outstanding throughout the process of buying a new car. Would definitely recommend. buying a new car. Would definitely recommend. More

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These guys were fantastic. They are honest, helpful, & knowledgeable of their products. Ariel was wonderful from the ordering process right through delivery of the vehicle. They are honest, helpful, & knowledgeable of their products. Ariel was wonderful from the ordering process right through delivery of the vehicle. He took the extra time to show me how to set up all the features in my new Maverick.The sales manager was also very professional and knowledgeable. More

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This dealership has the best salesmen and they are curtious , friendly and very professional. I would highly recommend Jannell Ford curtious , friendly and very professional. I would highly recommend Jannell Ford More

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Very customer service focused. Polite, concerned and honest. From phone to in person contact I could not be more pleased. Ariel especially, listened, explained and didn't over Polite, concerned and honest. From phone to in person contact I could not be more pleased. Ariel especially, listened, explained and didn't over promise. Assured my car would be ready when needed and he delivered! More

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I was very happy with my purchase at Jannell Ford of Hanover. Jill & Alex could not have been more helpful. Both were very patient and detailed oriented. Highly recommend! Hanover. Jill & Alex could not have been more helpful. Both were very patient and detailed oriented. Highly recommend! More

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Jannell treated me like royalty! From the sales, finance, and administration departments, all were extremely welcoming to me and my family as I purchased my first car. Mr. Ariel Diaz From the sales, finance, and administration departments, all were extremely welcoming to me and my family as I purchased my first car. Mr. Ariel Diaz showed exceptional performance that was well beyond his years. I would never have felt so comfortable making such a big purchase if not for his welcoming personality and expansive knowledge. I will continue working with Jannell for as long as I drive Fords! More

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Ariel, Mike, and Eddie all made me feel welcome and comfortable during my experience at Jannell. Mike stayed in regular contact with me while I was deployed overseas, which was greatly appreciated. Ari comfortable during my experience at Jannell. Mike stayed in regular contact with me while I was deployed overseas, which was greatly appreciated. Ariel understood my needs, and got me into a beautiful ford bronco sport that just came off the lot when he remembered I said I was interested in a Bronco Sport in passing. He made sure to understand my needs and his knowledge of Fords options was amazing. Eddie brought the whole team together and made sure I was taken care of by all departments of the dealership. More

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Alex Vega made my car buying process easy and as painless as possible. I was leasing and was coming to an end. Alex showed me a 2018 Edge had what I needed and bought it. I would definitely recommend Jannel as possible. I was leasing and was coming to an end. Alex showed me a 2018 Edge had what I needed and bought it. I would definitely recommend Jannell Ford to my family & friend.It is always a great experience. Alex is the man to see!!! More

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Harry was fantastic. He didn’t chase me around the lot when I was browsing for a vehicle which can be extremely annoying. He told me to take my time looking around and if I had any questions, to let him k when I was browsing for a vehicle which can be extremely annoying. He told me to take my time looking around and if I had any questions, to let him know. Very very professional and efficient. Jannell is lucky to have him. Keep up the good work both Harry and Jannell Ford! I’ll definitely recommend the location for people in the market. -Tommy Spillane More

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