Married to my wife Nicole. We have 4 chidren Jordan,Taylor,Aubrey and Bailey. We reside in Marshfield Ma. 18 years in the customer service industry with a year in the automotive sales industry. My number one goal each and everyday is 100% customer satisfaction.
Read moreDealership Experience
6 yrs
Industry Experience
6 yrs, 9 mos
43 Reviews
Write a Review43 Reviews of Rob Sylvia
February 10, 2024
Had a great experience ordering our new Ford Bronco through Jannell Ford. Everyone there was friendly, down to earth, and made the process as smooth as possible. We especially enjoyed our experience w through Jannell Ford. Everyone there was friendly, down to earth, and made the process as smooth as possible. We especially enjoyed our experience with Rob Sylvia - great guy, super helpful, and very responsive to our questions. I would highly recommend working with him and Jannell. More
February 04, 2024
Always helpful with our constant needs to provide transportation to the people we provide services to. It's been a lasting relationship going back 20 plus years. transportation to the people we provide services to. It's been a lasting relationship going back 20 plus years. More
January 22, 2024
Excellent experience. Knowledgeable and professional staff. Took the time to answer all my questions and set me up in my new Bronco. Knowledgeable and professional staff. Took the time to answer all my questions and set me up in my new Bronco. More
Other Employees Tagged: Edward Clark
August 05, 2023
This is the third vehicle I've purchase from Janell. They are very responsive and knowledgeable. Rob was excellent. He listened to want I was looking for and allowed me to test drive both vehicles. They are very responsive and knowledgeable. Rob was excellent. He listened to want I was looking for and allowed me to test drive both vehicles. Terms were exactly what I was looking for and when I was ready to purchase later that day; completed the transaction in about an hour. He is a amazing asset to the dealership. More
Other Employees Tagged: Wilfredo Bermudez
July 31, 2023
I had the absolute pleasure buying a new to me used vehicle recently from Jannell Ford in Hanover Massachusetts. I had been looking around for a few weeks and dismayed at the prices I was seeing but kn vehicle recently from Jannell Ford in Hanover Massachusetts. I had been looking around for a few weeks and dismayed at the prices I was seeing but knew I had to bite the bullet. Mike Mullen the head of sales connected me with Rob Sylvia and from the moment we sat to discuss what I wanted it was clear sailing. Our conversation began with family, years working in the trade and his love of the family atmosphere working for Jannell Motors. He narrowed me down to a 2019 F-150, walked me out to where it was said I'll take it! He literally went through everything for me and made the transaction a very easy and fulfilling experience. The day I picked it up he very patiently walked me through setting up all the electronics and high-tech stuff that was new to me. I truly mean it when I say the whole experience was fantastic and I would more than highly recommend purchasing a vehicle from Jannell Ford. Trust, value, customer service and comfort were all completely fulfilled! More
Other Employees Tagged: Mike Mullin
July 07, 2023
Rob Sylvia and Bill Roderick were great. They both were very easy to talk to. I'm looking forward to doing business with them. They both were very easy to talk to. I'm looking forward to doing business with them. More
Other Employees Tagged: William Roderick
May 29, 2023
I had the best experience with Jannell Ford. Rob was amazing and so was Ed. They were super nice, efficient and gave me the best deal they could offer. The whole transaction was super easy and Rob was amazing and so was Ed. They were super nice, efficient and gave me the best deal they could offer. The whole transaction was super easy and I never felt pressured. I would definitely come back! I love my new Edge! Thanks Rob and Ed for a great experience. More
Other Employees Tagged: Jillian Clapp, Edward Clark
May 18, 2023
I would recommend Jannell Ford of Hanover. They assisted with a remote appraisal of the vehicle I was trading because it was not currently running and provided a fair trade value. The purcha They assisted with a remote appraisal of the vehicle I was trading because it was not currently running and provided a fair trade value. The purchase of a new vehicle was easy and the pricing was lower than most around. More
Other Employees Tagged: William Hoyle
April 11, 2023
Rob was fantastic! He helped us find the perfect car for our family. I never felt pressured despite discussing the option of possibly going with another car. He truly l He helped us find the perfect car for our family. I never felt pressured despite discussing the option of possibly going with another car. He truly listened to what we needed in a car and understood that pressuring us would not be a useful tactic. I have never been so happy with a car buying experience! More
Other Employees Tagged: Wilfredo Bermudez