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Dyson Ellis
Dyson Ellis at Five Star Subaru of Grapevine
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Dyson Ellis | Page 3

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
66 Reviews
4.9

66 Reviews

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66 Reviews of Dyson Ellis

January 06, 2023

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Employee Rating

I was kept apprised of what to expect from the moment I arrived till I received my car. Excellent service. More

by lgwolters2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 11, 2023

Five Star Subaru of Grapevine responded

Lgwolters2, On behalf of Dyson and everyone at Five Star Subaru, thanks for rating your service experience. We want you to drive away happy every time you stop by. Between visits, give us a call at 817-438-1700. When you have care questions, we are here for you. Thank you, Dylan Hulme, Service Director

December 13, 2022

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Employee Rating

Clean comfortable waiting area. Excellent communication of work performed and work necessary. Excellent selection of coffee, tea, beverages and snacks while waiting. More

by Frederick
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Nick Eyster, Tobias Awoniyi, Marcus Procter, Johnnie Taylor, Shantai Isom, Mike Ohanesian, Jon Zablosky , Anthony Pipkin

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Dec 14, 2022

Five Star Subaru of Grapevine responded

Thank you, Frederick, for sharing your Five Star Subaru service experience. Communication continues to be key and we welcome additional questions at 817-438-1700. Let us know how we can help you enjoy your Subaru. Safe travels, Dylan Hulme, Service Director

December 08, 2022

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Employee Rating

Five star Subaru has extraordinary service. They went out of their way for me in every way. More

by melissasolorzano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis

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August 13, 2022

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Great service, very fair, great cars! Keep up the great work. Look forward to the next one. More

by SJALILIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marcus Procter, Johnnie Taylor, Doug Laymon, Brandon Fraikes, Mike Ohanesian, Jon Zablosky, Kenny Wilder, Myles Ramos

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Aug 14, 2022

Five Star Subaru of Grapevine responded

Thank you, SJALILIAN, for choosing Five Star Subaru. Helping you fully enjoy your car is a priority and we welcome questions at 817-438-1700. Between visits, don't hesitate to give us a call. This recognition for so many of our staff is greatly appreciated! Thanks again, Marcus Procter, Service Director

August 04, 2022

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Employee Rating

Top notch service! Thorough and FAST!! Thanks again 5 Star Subaru for another great experience! More

by C G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Roberts, Marcus Procter, Johnnie Taylor, Shantai Isom, Mike Ohanesian, Jon Zablosky

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Aug 05, 2022

Five Star Subaru of Grapevine responded

Thank you for your recognition for many of the Five Star Subaru staff, C G! We are thrilled that you had a pleasant service visit and we look forward to seeing you again. When you have questions about your car, we are here for you at 817-438-1700. Thanks again, Marcus Procter, Service Director

June 29, 2022

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Employee Rating

Excellent Service. Appreciated the timely updates during the wait. Service agents were very helpful and friendly with addressing concerns and answering questions. Would More

by MDB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jun 30, 2022

Five Star Subaru of Grapevine responded

Thank you for the excellent review, MDB! If you have any questions please do not hesitate to reach out at 817-438-1700. We look forward to seeing you again at Five Star Subaru. Safe Travels, Marcus Procter, Service Director

June 27, 2022

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Employee Rating

We appreciate the quick and quality service of your Express Service...same quality as if we'd made an appointment. Staff have always helpful and friendly! The "bonus" of a complimentary car wash is g More

by Syleger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Taylor , John

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Jun 28, 2022

Five Star Subaru of Grapevine responded

Syleger, It's always exciting to hear from our customers about their experience at Five Star Subaru, and we couldn't be happier to know that yours was a great one. Thanks for coming by and call us at 817-438-1700 when you have maintenance needs. Thank you, Marcus Procter, Service Director

June 20, 2022

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Employee Rating

Helpful and friendly and eager to please and apologized for my long wait and very courteous More

by Cfs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jun 21, 2022

Five Star Subaru of Grapevine responded

Cfs, We are happy to hear that the Five Star Subaru service team delivered such efficient service! Thank you for choosing our service center and for sharing your recommendation of our work. We look forward to scheduling your next appointment at 817-438-1700. Take Care, Marcus Procter, Service Director

June 09, 2022

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Employee Rating

service was speedy and great. people were first-rate. even called up a coupon to use. More

by r warner 79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jun 10, 2022

Five Star Subaru of Grapevine responded

Hello r warner 79, Thank you for sharing your experience at Five Star Subaru! We're happy to hear your service appointment went well. We truly appreciate your feedback and welcome your maintenance questions at 817-438-1700. Safe travels and please stay in touch. Take Care, Marcus Procter, Service Director

June 09, 2022

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Employee Rating

Got an oil change and a State Inspection. it was done in a very timely manner , even had My truck cleaned More

by cooper75067
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Ohanesian, Jon Zablosky

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Jun 10, 2022

Five Star Subaru of Grapevine responded

Cooper75067, Our goal at Five Star Subaru is to make sure everyone who walks through the door leaves happy. We appreciate the chance to help with your vehicle care and we look forward to additional questions at 817-438-1700. Thank you, Marcus Procter, Service Director

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