Jeff Davis

Exceptional experience as usual! I’ve been a happy Subaru customer since 2019 and don’t have any plans to ever take my business somewhere else. The service team has me in and out wit I’ve been a happy Subaru customer since 2019 and don’t have any plans to ever take my business somewhere else. The service team has me in and out within the hour and management always makes sure they accommodate you in any way they can! Special thanks to Jason for making sure it was a speedy process! More

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I ordered the car from the factory. It showed up missing several things ordered. James did not seem to realize that until I pointed it out. His explanation was sometimes it’s better to It showed up missing several things ordered. James did not seem to realize that until I pointed it out. His explanation was sometimes it’s better to do things at the dealership. He said this as if that were the plan all along. He said the car would be done 3 days later. He then called to say he put the order in and the parts wouldn’t show up until a week or so “he thinks” later. I took the car and will bring it back for it to be finished. It’s sure seems like James lied about it not being finished by the factory and never checked that what I ordered was done before telling me the car was at the dealership. The sales manager told me they couldn’t take more than $500 off the MSRP (ridiculous.) I said ok, bye and stood to leave. I said nice to meet you to the sales manager and he ignored me. Ok screw you too. Then all the sudden James could make a better deal and get the price to what I said I’d pay. I asked James to confirm what was due and he told me a figure and then had to double check with another salesman who came over to explain the actual details, which weren’t what James said. Real slimy car salesman experience there. The finance guy was nice enough, but had to ask for help from another finance guy to explain to me some of the numbers in the contract. That does not build confidence. I am waiting to see that my lease trade in gets paid off correctly, but fully expect something will go wrong there. As of now my last payment for the previous lease still shows due. I turned it in one lease payment early, which better get paid by y’all or I’m going to take the car back until lease end date of November 5. This was seriously the worst dealership experience I’ve had. I don’t know what I’ll want to do with the car in 3 years when the lease ends, but it won’t involve getting another car at this particular Subaru dealership. They need to get their xxxx together. More

by Don’t go to 5 star Subaru Verified Customer Verified Customer

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Everyone has been great! Lots of questions about all the bells and whistles. We’re very happy with our Outback! Lots of questions about all the bells and whistles. We’re very happy with our Outback! More

by JWBRUGH Verified Customer Verified Customer

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We loved the experience so much, we bought another one a week later !!! You are doing something right guys ! week later !!! You are doing something right guys ! More

by KMPEMBERTON Verified Customer Verified Customer

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They make you feel like you’re family and they care , they care about how you feel they care about how you feel More

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Thanks for the help finding just the right car. Gladys loves her new Subaru, and I am happy to do business with FiveStar! Gladys loves her new Subaru, and I am happy to do business with FiveStar! More

by MLGANNON Verified Customer Verified Customer

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The process was speedy, everyone was super nice and friendly. Love my new car. This was a great experience! friendly. Love my new car. This was a great experience! More

by CERVANTESMARIA68 Verified Customer Verified Customer

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Jeremy was great to work with. He knew the product inside and out. I’ll be back. He knew the product inside and out. I’ll be back. More

by KENNYBOB57 Verified Customer Verified Customer

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really great experience. Didnt expect to write a 15 word essay. words, words, words, words. Didnt expect to write a 15 word essay. words, words, words, words. More

by RONNIE.GAUBATZ Verified Customer Verified Customer

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very effective efficient and compelling yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes More

by stat70 Verified Customer Verified Customer

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