Jeremy Matthews
Jeremy Matthews at Five Star Subaru of Grapevine
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Jeremy Matthews

Internet Sales Professional

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
74 Reviews
4.9

74 Reviews

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74 Reviews of Jeremy Matthews

April 22, 2024

Dealership Rating
Employee Rating

they are above and beyond . .... I been doing customer service for Delta airline over 35 yeas what I see is great. More

by ADIL.AMNA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2024

Five Star Subaru of Grapevine responded

Congratulations, ADIL.AMNA, on your new car from Five Star Subaru. Your endorsement is truly appreciated and we remain focused on your satisfaction. Reach our team at 817-438-1700. Thank you for supporting our dealership. Sincerely, David Cheney, General Sales Manager

April 01, 2024

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Employee Rating

A stellar experience! Jeremy and Steve did a phenomenal job of helping me compare models/trim levels, explaining financing, and finding the vehicle that best fits my lifes More

by HARTMANCA14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corbin Beck, Steve Lennon

Apr 02, 2024

Five Star Subaru of Grapevine responded

Thank you, HARTMANCA14, for shopping at Five Star Subaru. Jeremy and our staff hope you stop by or call 817-438-1700 when you need vehicle advice. Our goal is to make owning your new Subaru the best experience. Best regards, Doug Laymon, Sales Manager

March 21, 2024

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Everyone is was great. I had a good experience with everyone involved in my car purchase. More

by ERIC_JC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Steve Lennon

Mar 22, 2024

Five Star Subaru of Grapevine responded

Congratulations, Eric, on the purchase of your new car at Five Star Subaru. Customer service continues. Please let us know your vehicle questions at 817-438-1700. We want you to fully enjoy your ride. Thank you, Doug Laymon, Sales Manager

March 18, 2024

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Employee Rating

Hayden is super personable and easy to talk to. She made the experience seamless and enjoyable. She was very knowledgeable on all the car's features and helpful setting them up for me! More

by AggieGrad17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2024

Five Star Subaru of Grapevine responded

AggieGrad17, We are so excited to help you enjoy your new Subaru! Don't hesitate to contact Hayden and the Five Star Subaru team at 817-438-1700. Thank you for shopping with us. We are focused on your complete satisfaction. Take care, Doug Laymon, Sales Manager

March 10, 2024

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Employee Rating

"We recently purchased a new Subaru from 5-Star in Grapevine, TX and we couldn't be happier with our experience. From the moment we landed at DFW (we’re from San Antonio) we were picked up and shuttle More

by Ryan B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Lennon

Mar 11, 2024

Five Star Subaru of Grapevine responded

Ryan, Thank you for the extra travel you made to buy from Five Star Subaru. We are so grateful for your trust and business. Reach Jeremy, Steve, or me at 817-438-1700. We will do all we can to help you enjoy your car from a distance. Or stop by any time you are in town. Thanks again, Doug Laymon, Sales Manager

February 29, 2024

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Employee Rating

They made it seamless and painless. They also price their vehicles perfectly! All in all, I would recommend them to anyone. More

by ABBY.LEE.FRENCH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Greg Cryer

Mar 01, 2024

Five Star Subaru of Grapevine responded

Thank you, Abby, for shopping at Five Star Subaru! Your business and recommendation are greatly appreciated. When you need our vehicle knowledge, reach us at 817-438-1700. Enjoy your car! Best regards, Doug Laymon, Sales Manager

January 20, 2024

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All three of the people who helped me, Jeremy, Steve and Brandon were all extremely helpful and did an excellent job. They made the car buying experience painless and pressure free. I have already recommend More

by STEPHENSMART1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Steve Lennon

Jan 21, 2024

Five Star Subaru of Grapevine responded

STEPHENSMART1, Thank you for shopping at Five Star Subaru. Your dedicated sales team continues to be readily available at 817-438-1700 for your vehicle questions. Give them a call or stop by any time. Enjoy your Acura! Take care, Doug Laymon, Sales Manager

January 08, 2024

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Employee Rating

All phases of our purchase were handled efficiently and in a professional and friendly way. More

by MUSEMECHE
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shane Hacker, Steve Lennon

Jan 09, 2024

Five Star Subaru of Grapevine responded

MUSEMECHE, Thank you for rating your Five Star Subaru shopping experience. Expect professionalism every time you work with us. Customer satisfaction is a priority and we welcome the chance to share our vehilce advice. Call us at 817-438-1700 with questions about your new car any time. Enjoy your adventures! Best regards, Doug Laymon, Sales Manager

December 28, 2023

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Employee Rating

Really enjoyed the overall experience of purchasing my new Subaru from Five Star Subaru. I was able to select the car I wanted, secure financing, and pickup that vehicle the next day all online. Just a qu More

by RONNIE.STANFORD89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2023

Five Star Subaru of Grapevine responded

Congratulations, Ronnie, on your new Subaru! We deeply value the trust you place in Five Star Subaru and are dedicated to guaranteeing your satisfaction. If you have any questions or require further assistance, feel free to contact us anytime at 817-438-1700. Thank you, Doug Laymon, Sales Manager

December 04, 2023

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Employee Rating

Jeremy was easy to work with, professional and courteous. We’d definitely reach out to him on another vehicle purchase! More

by MTRAHAN18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2023

Five Star Subaru of Grapevine responded

MTRAHAN18, Thank you for choosing to shop with us at Five Star Subaru. We appreciate your trust in our services and are delighted to have you as a customer. If you have any questions or need further assistance, please don't hesitate to reach out to Jeremy and our staff at 817-438-1700. We look forward to serving you and ensuring your experience in your new Subaru is exceptional. Best regards, Doug Laymon, Sales Manager

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