Dwayne Bridget | Page 3

Always take my car here for service. Dwayne is the best. He explains everything and tells me what should be done now and what can wait. He explains everything and tells me what should be done now and what can wait. More

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Service was timely even without an appointment. Needed services were clearly explained. I noticed covid cleaning and precautions being done. Staff was very friendly and helpful. services were clearly explained. I noticed covid cleaning and precautions being done. Staff was very friendly and helpful. More

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The service department is top notch from the service writers through checkout, I am never surprised by anything like unexpected cost only faster than promised completion! There is no where else I would writers through checkout, I am never surprised by anything like unexpected cost only faster than promised completion! There is no where else I would let get under my hood after experiencing service here. Ronnie Wood has my complete confidence with everything and anything related to my vehicles. More

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Jeep Service Agent Dwayne Bridgett is the rudest customer service agent I have encountered. He told me my car was not safe to drive, but yet released the car to me (illegal if true), and ghosted when my fian service agent I have encountered. He told me my car was not safe to drive, but yet released the car to me (illegal if true), and ghosted when my fiancé called 5 times to get the name of the part that was dangerous. No one else in the Jeep shop could answer my fiancé’s question either. Sounds like malpractice. No return call has been received from Dwayne. He was so rude throughout I was in shock. He said an animal ate my air filter after my car was driven straight from another reputable mechanic’s shop, where my car was checked. Dwane claimed he replaced my air filter, but didn’t put the air filter replacement on the Jeep invoice. Mysteriously. I don’t believe a thing he says. Ick, avoid at all costs. More

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I had a problem with this dealership in the past, but then I made a complaint and honestly never had an issue again. I can tell management corrected the issue. Which says customer service means alot to t then I made a complaint and honestly never had an issue again. I can tell management corrected the issue. Which says customer service means alot to them. The service manager is amazing. So patient and helpful! I trust that they wont try and do anything unnecessary. Saved me money and time on multiple occasions. The team was professional. Thaaaaaaaanks!!!! More

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In a crazy situation of Covid affecting part replacements I couldn’t have been more pleased with the efforts the dealership and Dwayne made to get us through a frustrating month of waiting for parts. Communi I couldn’t have been more pleased with the efforts the dealership and Dwayne made to get us through a frustrating month of waiting for parts. Communication and support were fantastic! More

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Never dissappointed always a great experience! Professional, Friendly, Honest top Quality service! Great Value and I am always confident I made the Best Choice in where to Buy my Cars and Have the Professional, Friendly, Honest top Quality service! Great Value and I am always confident I made the Best Choice in where to Buy my Cars and Have them Serviced! Service is Key! More

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Ourisman CJDR has been my primary source for maintaining my 2006 Dodge Magnum. Thanks to their careful attention to my car’s preventative maintenance requirements, I have had very few problems in almost 100 my 2006 Dodge Magnum. Thanks to their careful attention to my car’s preventative maintenance requirements, I have had very few problems in almost 100,000 miles. What few problems I have had have been diagnosed and fixed quickly. More

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Incredible miss-managed dealership. Service can't keep up. Service department is always behind. No care about a pandemic. They rather just jam pack waiting area. All they want is the dollars. Not s up. Service department is always behind. No care about a pandemic. They rather just jam pack waiting area. All they want is the dollars. Not safe place to be. More

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Fantastic service as usual. We had an oil change performed. We were pleasantly surprised with the tire rotation and washing of vehicle. We wash our wrangler but after service it was sparkling!! Than performed. We were pleasantly surprised with the tire rotation and washing of vehicle. We wash our wrangler but after service it was sparkling!! Thank you!! More

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