Dwayne Bridget | Page 9

Great service experiences I own a Jeep and when it needs service, I always ask for Dwayne Bridget. He explains the repairs and patiently answers all my questions, so I fully I own a Jeep and when it needs service, I always ask for Dwayne Bridget. He explains the repairs and patiently answers all my questions, so I fully understand what must be done. He has great customer skills and never tires of my questioning, even showing the issue on the service floor and meeting the mechanic, before any work is done. Maybe that explains why next month my Grand Cherokee will be 10 years old and is still climbing hills and plowing through the snow! And now even my sister takes her new GC to Dwayne. More

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Our new Charger is the fifth car we've purchased at Ourisman Chrysler since 2000, and each time the experience has been better than the time before. We keep returning there primarily because of the qu Ourisman Chrysler since 2000, and each time the experience has been better than the time before. We keep returning there primarily because of the quality of the cars themselves and the wonderful service we've received by Dwayne and others through the years. And in buying the new car last week, just as always, everyone we encounter is pleasant, caring and understanding of any concerns or problems, and they don't try and sway you into doing or buying something that you didn't already have in mind. Dan was especially helpful this time in explaining the new technology on the Charger. After driving it home, I didn't have too much to do to get it all set to drive beyond programming the presets for the radio! I definitely plan on continuing to tell everyone these are the best cars and the best dealership I've found. More

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I brought my 2003 Caravan (197,000 miles) for an oil change and assessment of conditions. I knew that there were problems. Dwayne advised me that it would take just over $3000 to solve these problems. change and assessment of conditions. I knew that there were problems. Dwayne advised me that it would take just over $3000 to solve these problems. He went over each item with me and told me which ones needed to be done right away and which ones could wait a little while. He told me that, while they could do the work, a new vehicle could also be considered. He answered all my questions in a better than satisfactory manner and put no pressure either way. As it turned out, I did not have the service done - I bought a 2014 Caravan from Ourisman. At other places, I have sunk money into a car that was destined to fail anyway. This time, my cost was zero. Dwayne's help is the reason why he is called a Service "Advisor" - he advises and does not push. When I bought the new car, I stopped by and told him. He congratulated me and told me that he looks forward to servicing my car. Obviously I will be going back. I have used this shop for several years and have recommended it to others More

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My car was 18 years old. When it needed major repairs, it was time to get another car. I was considering getting a used car, but the quality and price of the 200 made me choose a new car. I am very happ it was time to get another car. I was considering getting a used car, but the quality and price of the 200 made me choose a new car. I am very happy with the car and very grateful for the help Jason Kerr gave me in making the decision. More

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