Dwayne Bridget
Dwayne Bridget at Ourisman Chrysler Dodge Jeep RAM
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Dwayne Bridget

Service Writer

Ourisman Chrysler Dodge Jeep RAM

12430 Auto Drive
Clarksville, MD 21029

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4.6
84 Reviews
4.6

84 Reviews

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84 Reviews of Dwayne Bridget

February 08, 2024

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Employee Rating

Great Service! ! Service team was able to diagnose issue and get replacement quickly. Very convenient to schedule appointment. More

by wcyoung
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Rittter, Mike Porter

Feb 19, 2024

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much, wcyoung, for taking the time to share your feedback with us! We take genuine pride in the excellent customer service we provide, and we're thrilled you experienced that working with Dwayne, Steve, and Mike. Glad to hear they worked hard to quickly diagnose the issue with your Jeep and repair it. Thanks, too, for your feedback on how convenient it was to schedule an appointment. We appreciate your business and look forward to your next visit with us. Have safe travels!

November 08, 2023

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Repairs were completed on ti. e & at the orinally estimated cost. Service was absolutely top-notch. More

by craigjimc
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Recommend Dealer
Yes
Nov 09, 2023

Ourisman Chrysler Dodge Jeep RAM responded

Thank you very much for your 5-star review, Craig! We appreciate your business at Ourisman CDJR of Clarksville and are thrilled to hear about your excellent experience. Glad our team provided top-notch repairs in a timely manner. We'll be sure to tell them to keep up the great work. If you or your Dodge needs anything, we're here anytime. Have safe travels and take care! We look forward to welcoming you back. :)

October 28, 2023

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Mr bridgett was very helpful and knowledgeable with my 2023 charger. It was a very pleasant day at the dealership More

by timothybainbridge
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Recommend Dealer
Yes
Oct 30, 2023

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience publicly! We appreciate having you as a customer.

September 01, 2023

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Great service and sales department. I am completely satisfied on the way they handled my truck service More

by mtairyac
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Recommend Dealer
Yes
Sep 06, 2023

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much! Our top priority is excellent customer service, and we're grateful you experienced that throughout your service visit.

July 26, 2023

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Extremely professional - had the parts which were needed, scheduled the service and got it done on time. More

by cpeeoiii
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Recommend Dealer
Yes
Jul 26, 2023

Ourisman Chrysler Dodge Jeep RAM responded

Thank you very much for your 5-star review! We take genuine pride in the excellent customer service we provide, and we're grateful you experienced that during your visit. We'll be sure to pass your kind words on to our team. Glad to hear we had the necessary parts to complete your service quickly. If you or your Jeep needs anything, from routine auto maintenance to extensive repairs, please don't hesitate to reach out! We're here anytime. Enjoy the rest of your day, and take care!

July 21, 2023

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Always have my cars serviced here. Nice staff and very patient with answering any questions! More

by Daching22
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Recommend Dealer
Yes

Other Employees Tagged: Steve Rittter

Jul 25, 2023

Ourisman Chrysler Dodge Jeep RAM responded

Thank you very much for taking the time to leave a review! Our top priority is excellent customer service, and we're grateful you continue to experience that with your service visits. We appreciate the staff highlight for Dwayne and Steve--we'll be sure to pass your kind words on to them. If you or your Dodge needs anything, please don't hesitate to reach out! We're here anytime. Have a great day, and drive safe!

June 25, 2023

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Outstanding service-top flight professionals-just the best I’ve seen. I highly recommend this dealership. More

by jkwilson57
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Steve Rittter

Jun 27, 2023

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us! We value the staff highlights for Dwayne and Steve and will be sure to pass your kind words on. Glad to hear they made your service experience comfortable and professional. If you or your Chrysler needs anything, we're here anytime and grateful to assist! Have a wonderful rest of your day, and drive safe! We look forward to your next visit with Ourisman CDJR of Clarksville. :)

June 20, 2023

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Never have been good. Left my car there for a tailgate recall about 2 months ago for 2 days. They said it would only take a day. Called to see if it was done after 2 days More

by dhedwards
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Recommend Dealer
No
Jun 20, 2023

Ourisman Chrysler Dodge Jeep RAM responded

I apologize for any inconvenience caused during your service visits. I understand your frustration and concern with the service provided, and I take your feedback seriously. I would like to further discuss your concerns and see how I can make things right. Please contact me, David Bellucci Service Director, at 410-988-8100 x 264 or via email dbellucci@ourismancars.com, I look forward to hearing from you.

May 20, 2023

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Very professional, I have been bringing my truck here since 2018 and have been very happy and satisfied with the service I have received. More

by Zinabeth
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Recommend Dealer
Yes

Other Employees Tagged: Matt Moon please give him 5 stars

May 22, 2023

Ourisman Chrysler Dodge Jeep RAM responded

Zinabeth, thank you very much for your 5-star review! We appreciate your continued business with Ourisman CDJR of Clarksville. Glad to hear you consistently experience efficient and professional service with our team members--we'll be sure to keep up the great work! Thanks, too, for the staff highlight for Matt. We're grateful to have him on our team. If you or your Dodge needs anything, we're here anytime! Have a great day and drive safe.

December 27, 2021

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Took my 2018 Grand Cherokee in for Media Diagnostics. The Service Department had to order the part. Said it would be in sometime "next week". Left my vehicle with them while they ordered the part as it is ab More

by dicat55
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Rittter

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