Doug MacAdam
Doug MacAdam at Smythe Volvo
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Doug MacAdam | Page 3

Service Advisor

Smythe Volvo

40 River Road
Summit, NJ 07901

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5.0
378 Reviews

I have nearly forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.

Dealership Experience

40 yrs, 2 mos

Industry Experience

40 yrs, 2 mos

5.0

378 Reviews

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378 Reviews of Doug MacAdam

July 03, 2023

Dealership Rating
Employee Rating

Excellent service and very professional throughout the sale process. If you are in the market for a Volvo, I would highly recommend Smythe Volvo. More

by EC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abood Katib

Jul 16, 2023

Smythe Volvo responded

Your recommendation is important to us, and greatly appreciated. Thank you for choosing Smythe Volvo.

June 23, 2023

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Employee Rating

Tina and Doug were both great. When I first called, Tina made sure my issue was addressed as immediately as possible, and called me back with a repair appointment within minutes. D More

by Jim Harris - Union, NJ
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Tina Dewald , Detail staff

Jun 23, 2023

Smythe Volvo responded

I must agree with your Tina and Doug are great and thank you for saying so. They are two strong members of our awesome service team. We appreciate you taking the time to post these kind words.

Jun 24, 2023

Jim Harris - Union, NJ responded

My pleasure!

June 21, 2023

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When it comes to getting a car, there is no one better than Smythe! They help you find your perfect match, and then continue to make your car feel brand new with the service department! Truly the best!! More

by Meghan H
Service Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Smythe Volvo responded

“ Truly the best”! That is fantastic and thank you for this steller review.

June 07, 2023

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Kyle is really great! Always remembers me and my family. He is patient, knowledgeable and extremely professional! Thank you for all of the great service! More

by FredSaid70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Kyle Jackson

Jun 23, 2023

Smythe Volvo responded

Thank you for these kind words. Kyle is a true professional. We hope you have many safe and happy miles in your new car.

June 07, 2023

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Smythe Volvo is our go-to Dealership for all our Volvos and Doug MacAdam is the go-to professional in the Service Department. Doug’s expertise and service gives me peace of mind - each and every time our More

by Joyce L. Martinsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Dewald

Jun 23, 2023

Smythe Volvo responded

Doug is a strong member of our service team and consistently makes our customers happy. It is rewarding for all of us in the service department to read your review. Thanks for posting.

June 01, 2023

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Max was great. He explained all the features of my new V60. He answered any questions I had. Max provided his direct phone number in the event I had any issues or f More

by BrianC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jesus Garcia, Craig Sands , Max Bassi

Jun 04, 2023

Smythe Volvo responded

Product knowledge is very important to us and Max does an excellent job at staying up on the latest. Enjoy your new V 60. Thank you for your business.

May 24, 2023

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The service department at Smythe Volvo continues to be extremely helpful with both of my Volvos. Service is second to none and I find them to be competitively priced. I utilize Smythe service for all of m More

by jwkw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2023

Smythe Volvo responded

What a great review! Thank you for your years of loyalty and thank you for taking the time to share these kind words about our service team. We are fortunate to have customers like you.

May 21, 2023

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fantastic service. went above and beyond to figure out a solution to my issue. would highly recommend. More

by wbclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Colbeth

Jun 04, 2023

Smythe Volvo responded

Your recommendation is important to us. Thank you for submitting this review about our service team. We look forward to seeing you the next time around.

May 17, 2023

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Employee Rating

Dealing with Smythe Volvo is always a pleasure. Everyone is so honest and unlike other dealerships, I never have to worry that unnecessary repairs will be “strongly recommended” or that I will be t More

by NJGnomie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2023

Smythe Volvo responded

This is an awesome review, and thank you. We are fortunate to have customers like you who keep coming back year after year. We are also fortunate to have such a good team in service. We appreciate your business.

May 13, 2023

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Switched up my service from Bridgewater to Smythe. Would definitely continue to have my car serviced at Smythe. Doug was stellar and my service was top notch More

by kgulbish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2023

Smythe Volvo responded

Welcome to Smythe Volvo. Doug is a true professional. He takes time and great care with his customers. Thank you for taking the time out of your day to write this review.

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