Doug MacAdam | Page 2

This dealership is professional and accommodating. Michael Santucci was helpful in facilitating a lease but out and trade in. Douglas from the service department was also very helpful Michael Santucci was helpful in facilitating a lease but out and trade in. Douglas from the service department was also very helpful More

Helpful 0

Report | Print

I am currently driving my third Volvo, all purchased from Smythe. I have taken all three cars to Smythe Service Department and trust all their Service Managers to honestly represent what is wrong with my ca Smythe. I have taken all three cars to Smythe Service Department and trust all their Service Managers to honestly represent what is wrong with my car. My last service both Dina and Doug were extremely helpful in getting my car repaired (I brought it in on an emergency basis) and back to me faster than I thought possible. I was even provided with a loaner car last minute! The Smythe Service Department (including managers and technicians) are the best! I was also in recently because of a tire problem. The parts department made sure they had the tire I would need and i waited while they inspected the tire they was losing air (it had a nail in it) and they replaced the tire quickly. More

Helpful 0

Report | Print

Easiest most professional transaction. Was going to use a broker but the smythe family dealership beat the price significantly with personal service. Was in and out in 40 minutes including Was going to use a broker but the smythe family dealership beat the price significantly with personal service. Was in and out in 40 minutes including complete instructions on new car apps, paperwork, and transfer of plates. It is like concierge car buying! Best experience in years. More

Helpful 0

Report | Print

Todd is one of the many great people at Symthe Volvo Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. More

Helpful 0

Report | Print

Todd is one of the many great people at Symthe Volvo Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. More

Helpful 0

Report | Print

The team at Smythe Volvo is honest responsive and courteous. We just purchased out eight car in 20 years. Will neverngo anywhere else. courteous. We just purchased out eight car in 20 years. Will neverngo anywhere else. More

Helpful 0

Report | Print

Always professional service in all related aspects of car from buying the car to servicing from buying the car to servicing More

Helpful 0

Report | Print

I recently had to make an unanticipated trip to Smythe because of a problem with my car. When I called Smythe I was told to come right over. Service Advisor Dina checked me in and, despite being last minu because of a problem with my car. When I called Smythe I was told to come right over. Service Advisor Dina checked me in and, despite being last minute, was able to provide me with a loaner car. Service Advisor Doug, who had assisted with my prior service and was familiar with the car (2002 V70 wagon), then took over the current issue and explained the car might not be ready until the next day. However, by the end of the day Doug called and advised that the car would be ready for pick up. So despite the last minute nature of my visit, Dina and Doug, along with the technician who worked on the car, worked to ensure that my car was repaired. It is very reassuring to know that I can count on the Smythe Service Department to make every effort and go above and beyond so my car is safe and in great working order. I have had three Volvos and would never take my car anywhere but to Smythe! More

Helpful 0

Report | Print

Seldom do you walk into a car dealership ready to fork out a lot of money and feel good about the experience. But that’s happened to me and at Smythe Volvo in Summit NJ it’s happened four times in the pas out a lot of money and feel good about the experience. But that’s happened to me and at Smythe Volvo in Summit NJ it’s happened four times in the past 25 years. The reasons behind these rewarding experiences are simple: For one, the dealership possesses an extensive knowledge of the product, both inside and out. Next, the company’s business platform is based on the desire to do what’s best for the customer, not the other way around. Finally, the dealership conveys professionalism and respect for every. buying prospect who walks through the door. Recognition goes to the Flanagan family for marketing a fleet of products that hit the mark on every front. To sales representative Larry Pius, whose knowledge, affability, and willingness to keep the sales cycle moving in the right direction won me over. And to tech maestro Anthony Montiero, who walked me through the car’s updated technology and who I’m convinced were he not in the car business would be working Mission Control sending satellites into outer space from Cape Canaveral. Thank you again, Smythe Volvo, from a satisfied customer, now 4Xs over. Peter Kendall More

Helpful 0

Report | Print

Excellent service and very professional throughout the sale process. If you are in the market for a Volvo, I would highly recommend Smythe Volvo. sale process. If you are in the market for a Volvo, I would highly recommend Smythe Volvo. More

Helpful 0

Report | Print