Doug MacAdam
Doug MacAdam at Smythe Volvo
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Doug MacAdam | Page 4

Service Advisor

Smythe Volvo

40 River Road
Summit, NJ 07901

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5.0
378 Reviews

I have nearly forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.

Dealership Experience

40 yrs, 3 mos

Industry Experience

40 yrs, 3 mos

5.0

378 Reviews

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378 Reviews of Doug MacAdam

May 02, 2023

Dealership Rating
Employee Rating

Been many many years With Smythe Volvo ! !! There is a good reason, why we stick with! Service with a smile !! Kyle Jackson and team are great - Goret family More

by jag8592
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2023

Smythe Volvo responded

We are fortunate to have customers like you, and to have a relationship that has lasted through the years. Thank you for your loyalty and thank you for these kind words. We hope you have many safe and happy miles in your new car.

April 18, 2023

Dealership Rating
Employee Rating

One of my favorite dealerships. Staff is courteous and competent, prices are fair and service is efficient. A well run store. More

by Chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 23, 2023

Smythe Volvo responded

It is very rewarding to our service department to read a terrific review like this. We are fortunate to have a great customer like you. We look forward to seeing you the next time around.

March 08, 2023

Dealership Rating
Employee Rating

Always a great experience with Kyle Jackson at Smythe Volvo, we appreciate the top-notch service, always professional! More

by JJ
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Kyle Jackson

Mar 09, 2023

Smythe Volvo responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Kyle delivered such a great experience!

March 07, 2023

Dealership Rating
Employee Rating

I’ve been a loyal, Smythe Volvo, customer for nine years… And counting! Over this time., I have leased three cars with the most recent one car purchase off lease . Kyle Jackson is my guy and I can’t say e More

by mcolarossi7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 08, 2023

Smythe Volvo responded

Here at Smythe Volvo, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed all of your experiences, and it was a pleasure having you at the dealership. We appreciate your review!

March 01, 2023

Dealership Rating
Employee Rating

This place is more like a 5 star hotel than a car dealership. From initial inquiries to the final sale it was amazing. Dealt with service, sales, financing and parts department (added accessories). More

by copesq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2023

Smythe Volvo responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Smythe Volvo!

February 03, 2023

Dealership Rating
Employee Rating

Tom Coward was very professional! He took the time to explain what services were to be done. Answered all my questions. Work was complete and done on time. Great experience! Wou More

by ack golfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2023

Smythe Volvo responded

Thanks for sharing your experience with Smythe Volvo. Tom and our team appreciate your business and hope to see you again soon!

January 24, 2023

Dealership Rating
Employee Rating

The customer focus and knowledgeable employees make for a positive experience for the customers if this dealership. More

by Mfialcowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2023

Smythe Volvo responded

Thank you for your business and this review. We're happy to hear Tom, Regina, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 10, 2023

Dealership Rating
Employee Rating

Professional, friendly, very knowledgeable and keeps you informed of the status of the job. I have been purchasing and servicing cars at this dealership for over thirty years and never disappointed, More

by Wladyka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward

Jan 10, 2023

Smythe Volvo responded

We are very happy to have provided you with such a positive experience! Tom, Doug, and our team sincerely value your business and look forward to your next visit.

January 09, 2023

Dealership Rating
Employee Rating

Wonder dealership to do business with! Service department is second to none! Thank you Dina. More

by Mmp0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson, Todd Colbeth

Jan 09, 2023

Smythe Volvo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 17, 2022

Dealership Rating
Employee Rating

The service department at Smythe Volvo is the best. I have purchased cars there in large part due to the outstanding service I have received there over the years. More

by bobrobinson96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Tina Dewald , Cristina Correa

Dec 17, 2022

Smythe Volvo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smythe Volvo, Bob, we look forward to having you as a valued customer for many years to come!

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