Donald Hutchins
Donald Hutchins at Mercedes-Benz of the Woodlands
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Donald Hutchins | Page 2

Service Drive Manager

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
161 Reviews

Dealership Experience

7 yrs, 4 mos

Industry Experience

24 yrs

5.0

161 Reviews

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161 Reviews of Donald Hutchins

June 22, 2023

Dealership Rating
Employee Rating

The dealership are always kind, courteous, and professional. I would recommend them to my friends and family. More

by Vivian.h.timm
Service Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 10, 2023

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Employee Rating

Love this dealership! Their service is above any dealership that we have visited before Our service representative was knowledgeable and very personable. We needed some s More

by Kalexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2023

Mercedes-Benz of the Woodlands responded

It's great to hear that Donald was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 22, 2023

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Employee Rating

Juan assisted with getting my service and loaner, and John helped me from the time I brought it in to the time I picked it up. Both are rockstars and an asset to the MBOTW service team. They were frien More

by Christie Prado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Renteria, John Watkins

May 22, 2023

Mercedes-Benz of the Woodlands responded

Thanks for sharing about your experience with Mercedes-Benz of the Woodlands. We appreciate your business, Christie, and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 16, 2023

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Employee Rating

My service advisor Isaiah Martinez was excellent he is very knowledgeable and personal. Thanks Isaiah. More

by Rick
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Martinez

May 17, 2023

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review, Rick. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 17, 2023

Rick responded

I will thank you.

May 09, 2023

Dealership Rating
Employee Rating

Professional, courteous, and prompt with a service-first mentality. I have purchased 5 vehicles personally and corporate and service all at MBOTW. More

by steve.salzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Metodiev

May 09, 2023

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Steve, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 30, 2023

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Employee Rating

I rarely get to see under the hood of my car because of the care I get at Mercedes Benz of the Woodlands. I know everything is well inspected and taken care of great peace of mind great service. More

by diamondrster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Escobar, Richard Metodiev

Apr 30, 2023

Mercedes-Benz of the Woodlands responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 19, 2023

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Employee Rating

In the last few years, I have shopped around at every Mercedes dealership in the Houston area. I visited Katy, Greenway, SugarLand, and even drove all the way to Clearlake in search of my vehicle. The Wo More

by Nikki Hernandez
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 19, 2023

Mercedes-Benz of the Woodlands responded

Thank you, Nikki! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 08, 2023

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They’re always very friendly and willing to help me solve any problem I might have with my metris. More

by Hudsonmtansey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2023

Mercedes-Benz of the Woodlands responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 18, 2023

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Employee Rating

Everything was great. All the employees that I dealt with was very helpful and very nice. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Escobar, Mike Lange

Mar 20, 2023

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of the Woodlands to be a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 25, 2023

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Employee Rating

We received absolutely excellent service as always! Great place to wait, and the wait time isn't long. More

by allyseder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Escobar

Feb 26, 2023

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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