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Diana Castillo
Diana Castillo at Access Ford of Corpus Christi
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Diana Castillo | Page 2

Sales Representative

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

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4.8
68 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

4 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

Employee Video

4.8

68 Reviews

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68 Reviews of Diana Castillo

October 05, 2023

Dealership Rating
Employee Rating

Very easy to work with and friendly. Will definitely be able to help you get what you need. More

by ryanw31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Golden Gonzales , Bryce

Helpful
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Oct 06, 2023

Access Ford of Corpus Christi responded

Hello there! Thank you for the positive review. Come visit our team again soon!

September 17, 2023

Dealership Rating
Employee Rating

This is a great dealership with awesome deals, friendly salespeople and staff. They will always be a number one choice when shopping for cars. More

by Bianca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Golden Gonzales , Ed

Helpful
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Sep 18, 2023

Access Ford of Corpus Christi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Bianca, for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! Esteban Chapa General Sales Manager estebanchapa@lithia.com

September 16, 2023

Dealership Rating
Employee Rating

Staff was courteous, friendly, and helpful. I enjoyed the purchase experience. I will come again More

by AMAUNT56
Recommend Dealer
Yes

Other Employees Tagged: Scott Young , Elijah Pope

Helpful
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Sep 17, 2023

Access Ford of Corpus Christi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

August 13, 2023

Dealership Rating
Employee Rating

Staff is very knowledgeable, and the go above beyond to make sure you're satisfied with your purchase. They always give you excellent service. More

by Rate3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Lerma

Helpful
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Aug 14, 2023

Access Ford of Corpus Christi responded

Hi, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Access Ford of Corpus Christi.

August 01, 2023

Dealership Rating
Employee Rating

Thank you for going out of your way in making this happen. I greatly appreciate it. Many Blessing's. More

by Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Lerma, Golden Gonzales, Scott Young

Helpful
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Aug 01, 2023

Access Ford of Corpus Christi responded

Thanks for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

July 20, 2023

Dealership Rating
Employee Rating

I had the pleasure of working with George Gonzalez at Access Ford when ordering and purchasing my Ford Bronco! I couldn’t have asked for a better sales rep and I’m immensely grateful for how he made the More

by Caitlin W.
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: George Gonzalez

Helpful
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Jul 20, 2023

Access Ford of Corpus Christi responded

Hi Caitlin, Thank you for the review. We are glad your time with us was a stress-free experience. We hope to see you again here at Access Ford of Corpus Christi.

July 16, 2023

Dealership Rating
Employee Rating

Focused on making sales, not worried about the buyer. Didn't get anything back when we tried to reach out after the purchase was made. More

by AMANDA_ZUNIGA0816
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Patti Fitzgerald

Helpful
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Jul 19, 2023

Access Ford of Corpus Christi responded

Hello Amanda, Thank you for bringing this to my attention. Our goal is to provide a professional experience before and after a vehicle is purchased. It is regrettable to hear we did not meet that standard. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Golden Gonzales 361-698-3422 ggonzales@lithia.com Sales Desk ManagerWe appreciate your business, Amanda. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Esteban Chapa General Sales Manager estebanchapa@lithia.com

July 05, 2023

Dealership Rating
Employee Rating

Really good staff and willing to work with their customers. I enjoy going to them! More

by AGARZA2001
Recommend Dealer
Yes

Other Employees Tagged: Golden Gonzales, George Gonzalez

Helpful
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Jul 05, 2023

Access Ford of Corpus Christi responded

Hi, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Access Ford of Corpus Christi.

June 21, 2023

Dealership Rating
Employee Rating

Rick was the best salesman I’ve ever dealt with buying a vehicle. He was helpful and knowledgeable in all my questions and knew my time is precious to me versus spending 4-7hrs at a dealership….I’ll always More

by JOE.ARZOLA0924
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Rick Lerma

Helpful
Report | Print
Jun 21, 2023

Access Ford of Corpus Christi responded

Hi Joe, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Access Ford of Corpus Christi.

June 12, 2023

Dealership Rating
Employee Rating

It was a pleasure she made it very comfortable and enjoyable She was very helpful with everything More

by PITTBULL1286
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
Report | Print
Jun 13, 2023

Access Ford of Corpus Christi responded

Hi, We appreciate the review. We are glad your time with us was a helpful experience. We hope to earn your business again here at Access Ford of Corpus Christi.

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