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Derek Pound
Derek Pound at Colonial Volkswagen of Medford
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Derek Pound | Page 4

General Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

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4.7
105 Reviews

Dealership Experience

13 yrs, 6 mos

4.7

105 Reviews

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105 Reviews of Derek Pound

January 13, 2022

Dealership Rating
Employee Rating

Was very happy with the service I received when I bought the new truck and the sales guy was excellent definitely recommend this dealership to my friends and family More

by aricciardi2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Mancini, Keven Umana , Ryan Hawkins

Helpful
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Jan 13, 2022

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Ken Cataldo General Manager kencataldo@vwmedford.com

December 23, 2021

Dealership Rating

Steve Warren was great to work with. Hit me into a car that I love! More

by michelle.ryan0120
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Warren, John Mancini

Helpful
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Dec 27, 2021

Colonial Volkswagen of Medford responded

It's great to hear that Steve and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com

December 15, 2021

Dealership Rating

Best dealership I have worked with! Ken and Paul are the best to work with. The service department is outstanding as well. Rusty is very nice and great with follow up. More

by CPATCH64
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Lazzaro, Stephanie Trevisone , Ken Cataldo , Rusty

Helpful
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Dec 15, 2021

Colonial Volkswagen of Medford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com

December 14, 2021

Dealership Rating

Very easy and smooth. They are very informative and detailed. My experience with them was very good and I think they deserve 5 star rating! More

by BHAZIRI4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Tkaczyk, John Mancini

Helpful
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Dec 14, 2021

Colonial Volkswagen of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Colonial Volkswagen of Medford are glad to have you as a customer. Ken Cataldo General Manager kencataldo@vwmedford.com

November 30, 2021

Dealership Rating
Employee Rating

Just bought my third car from Steve Warren and had a great experience! Very very highly recommend Steve and VW Medford, MA More

by Michael_m3pilot
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Giacoppo, Steve Warren, Daniel Goodman, Stephanie Trevisone, John Mancini, Frank DiCostanzo , Ken Cataldo , Ryan Hawkins

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Nov 30, 2021

Colonial Volkswagen of Medford responded

Thank you for your feedback on your recent visit to Colonial Volkswagen of Medford. I'm glad to hear that Steve was able to assist you with choosing the perfect vehicle; and that you had such a positive experience. We hope you will continue to enjoy your new purchase, Michael. We look forward to working with you again when it's time for purchase #4! Ken Cataldo General Manager kencataldo@vwmedford.com

October 27, 2021

Dealership Rating

Buying our first electric car, Greg made the whole process easy form beginning to end. We highly recommend Colonial. More

by ritchotte
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Cohen, Stephanie Trevisone

Helpful
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Oct 27, 2021

Colonial Volkswagen of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gret met your expectations. Thank you again for choosing Colonial Volkswagen of Medford, we look forward to having you as one of our valued customers for many more years to come! Ken Cataldo General Manager kencataldo@vwmedford.com

September 21, 2021

Dealership Rating

Great service! I was in and out with finalizing my car within a day, after visiting two other dealerships. More

by iqbal.sumaiya.anni
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Steven Tkaczyk, John Mancini

Helpful
Report | Print
Sep 22, 2021

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your thoughts on working with our team. Congratulations on your new vehicle! We're glad to hear we delivered such a great experience! Ken Cataldo General Manager kencataldo@vwmedford.com

September 14, 2021

Dealership Rating

The staff at Colonial Volkswagon of Medford are all very courteous and professional. They are knowledgeable and will work with you to get you the deal you need. They will follow through to the end and you More

by CLARAORTIZ780
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Trevisone, Steven Tkaczyk

Helpful
Report | Print
Sep 14, 2021

Colonial Volkswagen of Medford responded

Thank you so much for taking the time to share your feedback with us, Clara. We are delighted to learn about your positive experience and congratulations on your new VW! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Cataldo General Manager kencataldo@vwmedford.com

September 13, 2021

Dealership Rating

Overall great experience, Paul was helpful throughout, we made the trip down from Portland and did have a bit of a wait on the Saturday we were there, to he expected but it did make the day a bit longer. More

by brnordwall
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Giacoppo, Daniel Goodman, Paul Lazzaro, John Mancini

Helpful
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Sep 13, 2021

Colonial Volkswagen of Medford responded

We are very happy Paul and the rest of our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Cataldo General Manager kencataldo@vwmedford.com

September 11, 2021

Dealership Rating

The entire process was seamless. Despite low inventory, we were able to buy a car that we are very satisfied with. I appreciate the effort Josh put into making sure I was happy and the time he took to answ More

by mariefcahalane
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Giacoppo, Josh Jeffres, John Mancini

Helpful
Report | Print
Sep 11, 2021

Colonial Volkswagen of Medford responded

Marie, thank you so much for choosing Colonial Volkswagen of Medford! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Cataldo General Manager kencataldo@vwmedford.com

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