Darius Golden
Darius Golden at Wilde East Towne Honda

Darius Golden

Service Advisor

Wilde East Towne Honda

5555 High Crossing Blvd
Madison, WI 53718

4.8
75 Reviews
4.8

75 Reviews

Write a Review

Industry Experience

14 yrs, 5 mos

75 Reviews of Darius Golden

April 28, 2024

Dealership Rating
Employee Rating

We had wonderful service with none if the sales pressure. When our new vehicle experienced a computer glitch, Gavin & the service department went out of their way to take care of the problem quickly. We are More

by Dick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2024

Wilde East Towne Honda responded

We're glad to hear that you had a wonderful service experience at Wilde East Towne Honda. It's great to see our team, especially Gavin and the Service Department, took care of your vehicle promptly! Thanks for sharing this positive feedback with us.

March 23, 2024

Dealership Rating
Employee Rating

I've been into Wilde East Towne Honda twice now for service. Being 50, I still have fears of being treated poorly as a female at a dealership, but this has not been my case at Wilde. Darius, both tim More

by melissa1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Wilde East Towne Honda responded

Hi Melissa, we're so glad to hear that Darius and our team at Wilde East Towne Honda have provided you with respectful and communicative service. We appreciate your recommendation!

March 08, 2024

Dealership Rating
Employee Rating

I had a wonderful experience with Darius Golden. He does everything with a big smile. More

by lberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Wilde East Towne Honda responded

We're happy to hear that you had such a wonderful experience with Darius! We look forward to having you back at Wilde East Towne Honda again soon!

February 29, 2024

Dealership Rating
Employee Rating

I have now worked with Wilde East Towne Honda three separate times. Each time I have worked with Phil and Veli! They are great! More

by Nikki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 29, 2024

Wilde East Towne Honda responded

Hi Nikki! It's fantastic to know you've had great experiences with Phil and Veli at Wilde East Towne Honda. We appreciate your continued support and look forward to serving you again soon!

January 21, 2024

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Employee Rating

Sold me a car with multiple issues and failed to fix it completely the most recent time I took it in. They had my car for over a week and did nothing. Communication is terrible. The assistant service manag More

by Theresa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 22, 2024

Wilde East Towne Honda responded

Theresa, I'm really sorry to read about your experience. It's important that our customers feel heard and valued, so it's disappointing to know we fell short in this instance. We'd like the opportunity to make things right for you - please reach out when you have a moment so we can discuss further. Thank you, Ryan Hinkle - Service Manager - 608-402-8271

December 29, 2023

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Employee Rating

They got me a beautiful car brand new and it was exactly what I wanted. Amazing services and prices were exactly what I was looking for 10/10 More

by Mike Robbins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2023

Wilde East Towne Honda responded

Mike, we're so glad to know you found exactly what you were looking for at Wilde East Towne Honda. Thanks for taking the time to leave us a review. Enjoy your new car!

November 28, 2023

Dealership Rating
Employee Rating

Scott and the rest of the Wilde crew have always been great. We would recommend them to everyone. More

by craig.oehrlein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 28, 2023

Wilde East Towne Honda responded

Craig, we truly appreciate your recommendation and are so happy to hear how helpful Scott and our Wilde team were! Please let us know if there's anything we can help you with in the future!

October 02, 2023

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Employee Rating

Arrived at the dealership for service, the service area was packed with vehicles. All the advisors were helping other customers while 5 of us waited by our cars for 10 plus minutes. As I was in the middle More

by UWBadger Alum
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Oct 03, 2023

Wilde East Towne Honda responded

Hello, We apologize for any inconvenience you encountered while waiting for service at our dealership. Your feedback is important to us, and we appreciate your patience. We will review this matter with our team to ensure that we provide the best possible customer service experience. Thank you for acknowledging the hard work of our service advisors. If you have any further concerns or need assistance, please feel free to reach out. Your satisfaction is a top priority for us, and we will continue to work on improving our service based on your feedback. Thank you for sharing your experience. At your availability, please reach out to me through the email below to further discuss your concerns. Best, Peter Bothe General Manager peterbothe@lithia.com

September 14, 2023

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Employee Rating

1st experience with service dept was Darius. He was kind, professional yet personable. He was very efficient & extremely nice. My Honda had a recall so I scheduled the service for about a month More

by Chicken Fried
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gavin DiMaggio

Sep 15, 2023

Wilde East Towne Honda responded

Hello, Thank you for taking the time to share your recent service experiences. We are thrilled to read about the professional, kind and personable customer service you received from Darius. This is a reflection of the service we strive to provide at each visit. Therefore, we would like to extend our apologies for the miscommunication with your vehicle part and thank you for taking the time to drive to us. Your satisfaction and truck repairs are important to our team, and we hope to earn back your trust. At your earliest convenience, please consider reaching out to me directly and I would be happy to help you. Thank you, Ryan Hinkle Service Manager 608-402-8271 ryanhinkle@lithia.com

August 05, 2023

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Employee Rating

Well, before new owners we loved this dealership. Syed was our go to sales person and Karen in financing always takes care of us. With new owners we see and noticed the changes and feel badly for t More

by gylessarahe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2023

Wilde East Towne Honda responded

Thank you for awarding us with a five-star rating! We're thrilled to hear that you had a positive experience and hope you have a great day!

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