Daniel Patterson

I purchased 2 kia souls on May 22, 2020 and had the BEST experience, his name was Chris and I was direct and explained what we were looking for and within the hour we had 2 kia souls picked out. We have lo experience, his name was Chris and I was direct and explained what we were looking for and within the hour we had 2 kia souls picked out. We have loved our cars, but I cannot say that about the service at Kia of Greenville. Both cars have been serviced through Kia of Greenville, and if you have ever had service there, you will notice that the agents beg you to provide a positive review, which I always do. When the tables were turned and I needed help, I have not be able to get a response - via email, phone calls, and chat. The decal on my hood (less than 22,000 miles) appears to be peeling, fading, and splintering. I called and was told I needed to leave a message, someone from service would return my call. I left a message regarding the issue and what could we to do to resolve the problem - even offering to have the decal removed as it looks bad. No response, I emailed, no response, I chatted (must have been a chat bot) During one chat, they confirmed my name, address and phone number - No response. I reached out to Kia USA, who opened a ticket, but stated I needed to reach out to the dealership, as they would be happy to handle the concern. I have emailed 7+ times, called and left 8+ messages, and chatted several times. I was told numerous times that someone would follow up - No one has responded. I did receive a phone call asking if I was interested in doing a trade in/selling my car - really, asked if I could speak with a manager and the sales guy said he would take a message - still no response. I have always had positive engagement with Jordan in the service department, but I have not received a call from him either, after attempting to get a message to him. I'm so disappointment the in this treatment, especially when I have been very nice, professional, and loyal customer and all i'm seeking is help in what can be done. I had an oil changed scheduled the other week, called asked that someone give me a call back before the oil change, as I do not want to provide another dime to them until they respond to me and yet still no response. I would tell people never to go to Kia of Greenville, or any other dealership owned by this owner, as the most important thing to them is the mighty dollar, and they care nothing about their customer's, or making things right. Go out of your way to avoid Fred Anderson Kia of Greenville More

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We worked with ashleigh & Michael, and they were attentive, and they worked hard to accommodate our wishes. The dealership is laid out lovely 😍 attentive, and they worked hard to accommodate our wishes. The dealership is laid out lovely 😍 More

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Great selection and great salesperson. Easy to deal with. I would definitely buy another car with them. Easy to deal with. I would definitely buy another car with them. More

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Kia sales personal and sales representatives treated me with their professional service that proved to be a valuable service to me because it allowed me to be the proud owner of a 2021 kia soul. My previou with their professional service that proved to be a valuable service to me because it allowed me to be the proud owner of a 2021 kia soul. My previous experience with kia sales representatives demonstrated the same professional service and attitude, I appreciate the professional service and look forward to receiving the same level of service during the course of being a customer of kia dealership Thomas Sullivan More

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The sales staff was very friendly, and did all they could to get the price where I needed. The sales lady Angie was awesome. She was very helpful and even went out in the rain to look with me. to get the price where I needed. The sales lady Angie was awesome. She was very helpful and even went out in the rain to look with me. More

by PAULBALLEW83 Verified Customer Verified Customer

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Light on in dash I pulled right up when i seen the issue and was able to have it fixed quickly with no issues or questions asked while i waited I pulled right up when i seen the issue and was able to have it fixed quickly with no issues or questions asked while i waited More

by LEANN29301 Verified Customer Verified Customer

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Service Great overall experience! Daniel was very helpful and attentive. Give this man a raise, he deserves it! I will be back for all my service needs . Great overall experience! Daniel was very helpful and attentive. Give this man a raise, he deserves it! I will be back for all my service needs . More

by MEGHANDULIN.ARTIST Verified Customer Verified Customer

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Expirience Review I've just bought a used Altima 2017 and after a lot a research I can say the price was very good. The seller Kenneth was very gentle and helpful. Al I've just bought a used Altima 2017 and after a lot a research I can say the price was very good. The seller Kenneth was very gentle and helpful. Although he is not at the job, everything works well with Darryl support. More

by lrade.arthur Verified Customer Verified Customer

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Awesome Customer Service Everyone did their job the right way, meet my needs, got me the car that I wanted, and had answers for all of my questions. I was satisfied. Everyone did their job the right way, meet my needs, got me the car that I wanted, and had answers for all of my questions. I was satisfied. More

by shunmartin18 Verified Customer Verified Customer

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Good service Very Quick service, friendly staff, reasonable price. In time Did not have to wait long. They let u know what is wrong Before they do the job. They Very Quick service, friendly staff, reasonable price. In time Did not have to wait long. They let u know what is wrong Before they do the job. They also let u know the price. They offerer To take me home to get my money. More

by PHYLLISGOWENS Verified Customer Verified Customer

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