John Tripp

Had a wonderful experience buying from Fred Anderson Kia. My salesman was great guy to work with along with rest of sales team who made it possible for me to drive home in a brand new K5. Would definitely re My salesman was great guy to work with along with rest of sales team who made it possible for me to drive home in a brand new K5. Would definitely recommend dealership to others. More

Helpful 0

Report | Print

I purchased 2 kia souls on May 22, 2020 and had the BEST experience, his name was Chris and I was direct and explained what we were looking for and within the hour we had 2 kia souls picked out. We have lo experience, his name was Chris and I was direct and explained what we were looking for and within the hour we had 2 kia souls picked out. We have loved our cars, but I cannot say that about the service at Kia of Greenville. Both cars have been serviced through Kia of Greenville, and if you have ever had service there, you will notice that the agents beg you to provide a positive review, which I always do. When the tables were turned and I needed help, I have not be able to get a response - via email, phone calls, and chat. The decal on my hood (less than 22,000 miles) appears to be peeling, fading, and splintering. I called and was told I needed to leave a message, someone from service would return my call. I left a message regarding the issue and what could we to do to resolve the problem - even offering to have the decal removed as it looks bad. No response, I emailed, no response, I chatted (must have been a chat bot) During one chat, they confirmed my name, address and phone number - No response. I reached out to Kia USA, who opened a ticket, but stated I needed to reach out to the dealership, as they would be happy to handle the concern. I have emailed 7+ times, called and left 8+ messages, and chatted several times. I was told numerous times that someone would follow up - No one has responded. I did receive a phone call asking if I was interested in doing a trade in/selling my car - really, asked if I could speak with a manager and the sales guy said he would take a message - still no response. I have always had positive engagement with Jordan in the service department, but I have not received a call from him either, after attempting to get a message to him. I'm so disappointment the in this treatment, especially when I have been very nice, professional, and loyal customer and all i'm seeking is help in what can be done. I had an oil changed scheduled the other week, called asked that someone give me a call back before the oil change, as I do not want to provide another dime to them until they respond to me and yet still no response. I would tell people never to go to Kia of Greenville, or any other dealership owned by this owner, as the most important thing to them is the mighty dollar, and they care nothing about their customer's, or making things right. Go out of your way to avoid Fred Anderson Kia of Greenville More

Helpful 0

Report | Print

Great selection and great salesperson. Easy to deal with. I would definitely buy another car with them. Easy to deal with. I would definitely buy another car with them. More

Helpful 1

Report | Print

The entire process from start to finish was smooth and easy. From Patty and Tyler to the finance people and managers it was a great experience. I have bought 3 cars from them and have been very happy wi easy. From Patty and Tyler to the finance people and managers it was a great experience. I have bought 3 cars from them and have been very happy with the price for my car as well as the deals on the cars I have purchased. The service department is supper fast and efficient. A great organization from top to bottom. More

Helpful 0

Report | Print

The team at Kia of Greenville is great. Bought my last 3 vehicles from them. 3 vehicles from them. More

Helpful 0

Report | Print

The sales staff was very friendly, and did all they could to get the price where I needed. The sales lady Angie was awesome. She was very helpful and even went out in the rain to look with me. to get the price where I needed. The sales lady Angie was awesome. She was very helpful and even went out in the rain to look with me. More

by PAULBALLEW83 Verified Customer Verified Customer

Helpful 0

Report | Print

Feedback I have been to Kia many times but my last visit was the absolute best because of Josh Melton. He was wonderful, kind, helpful and knowledgeable. Josh I have been to Kia many times but my last visit was the absolute best because of Josh Melton. He was wonderful, kind, helpful and knowledgeable. Josh went the extra mile and not only answered the questions I had regarding my service package, but also printed some documents so that I could have for future reference. He provided great customer service, and address all concerns which resulted in a one stop resolution. I don’t usually take surveys but his service deserves great praise and recognition! In addition John was extremely friendly upon my arrival. Thanks Josh and John for making my experience so great! More

by 102938 Verified Customer Verified Customer

Helpful 0

Report | Print

Customer service I’ve had a great and friendly experience every time I go to Kia for my car maintenance. Everyone whose assisted me always made sure if I was comfortab I’ve had a great and friendly experience every time I go to Kia for my car maintenance. Everyone whose assisted me always made sure if I was comfortable and satisfied with the service. Thank you everyone. Team Kia More

by BritneyArchie Verified Customer Verified Customer

Helpful 0

Report | Print

I always receive excellent service in a timely manner! Kia of Greenville is always exceptional to work with. I trust the quality of the work, the expertise of the staff, and I know that I am getting a gre Kia of Greenville is always exceptional to work with. I trust the quality of the work, the expertise of the staff, and I know that I am getting a great deal and not being over sold. More

by MJONES240 Verified Customer Verified Customer

Helpful 0

Report | Print

The best They help there customers with all the needs and give them time and breakfast they go out of there way and out on the line to see you happy They help there customers with all the needs and give them time and breakfast they go out of there way and out on the line to see you happy More

by suechalate19 Verified Customer Verified Customer

Helpful 0

Report | Print