Dan Overman
Dan Overman at Ken Ganley Ford Parma
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Dan Overman | Page 10

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.9
101 Reviews
4.9

101 Reviews

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101 Reviews of Dan Overman

July 07, 2021

Dealership Rating
Employee Rating

👍 nice Always……. Excellent service. 😁THANKS . Hard. Work. To be the best.,/. SI. MUCHAS. GRACIAS POR. LOS. SERVICIOS DE LA FORD! Siempre muy. Cordiales. Y rápidos en todo! Bendiciones. More

by canica044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2021

Ken Ganley Ford Parma responded

Thank you for your business and this fantastic review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 24, 2021

Dealership Rating
Employee Rating

Well problem not taken care of,waiting on a rental car and to complete job still got to finish the noise problem I am hearing on start up More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Ruper , Ashley Neely

May 24, 2021

Ken Ganley Ford Parma responded

Mike, quality customer service is always our number one priority, and we appreciate you taking the time to leave us this feedback. Thank you again for choosing Ganley Ford West, we look forward to completing the job and having you as one of our valued customers for many more years to come!

May 12, 2021

Dealership Rating
Employee Rating

The salesman was exceptional in assisting us withe purchase of our Jeep. The staff was friendly and courteous the n the process of financing the Jeep. This is our second purchase with Ganley Ford in C More

by laritahand7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano , Nick in Finance

May 13, 2021

Ken Ganley Ford Parma responded

Thank you so much for choosing Ganley Ford West! Congrats on your new Jeep, and let us know if we can be of any more assistance!

May 05, 2021

Dealership Rating
Employee Rating

I was happy with the service I received. However I am very displeased that I have a car that is less year old it has a transmission slipping and I'm told that is not covered under warranty. I am also utt More

by whylie2112
Customer Service
Recommend Dealer
No

Other Employees Tagged: AJ Bruno, Ashley Neely

May 06, 2021

Ken Ganley Ford Parma responded

Hello! Providing a positive experience is our top priority and we’re sorry that you are feeling disappointed! We'd love the opportunity to discuss your visit in greater detail and clear up any issues that we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly at JWheatley@GanleyAuto.com. Thanks!

May 06, 2021

whylie2112 responded

Ok what more would you like to know?

May 05, 2021

Dealership Rating
Employee Rating

This is my second car that I purchased from Hanley Ford. I returned to this dealership due the excellent service of the salesman and finance staff. More

by laritahand7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano

May 06, 2021

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

April 24, 2021

Dealership Rating
Employee Rating

Staff went out of their way to ensure I drove away in my dream car. The team was friendly and allowed my son to look at all the cars (he’s eight). More

by missonya44112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Matt Palffy

Apr 25, 2021

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Ford West! We are always more than happy to assist you if anything else comes up. Take care!

April 01, 2021

Dealership Rating
Employee Rating

Sales was very helpful & friendly for my 2020 lincon cosairl but the service department was deceiving about my repairs performed on my 08 lincon MKX More

by Maryjoparente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman , Ashley Neely

Apr 02, 2021

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and we are sorry to hear that you weren't fully satisfied with your service visit. We will share your comments with our team, and we would be glad to address your concerns in more detail if you wouldn't mind reaching out to us. We hope you will give us the chance to do better next time!

February 17, 2021

Dealership Rating
Employee Rating

Excellent experience with Dan & CJVery Excellent experience with Dan & CJ Very professional,Friendly straight to the point.. they made purchasing a vehicle a very pleasant experience. I pi More

by Tracieannmccray61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman

Feb 18, 2021

Ken Ganley Ford Parma responded

Here at Ganley Ford West, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience working with C.J. and Dan, and it was a pleasure having you at the dealership. We appreciate your review!

December 17, 2020

Dealership Rating
Employee Rating

Quickest and easiest car buying experience! AJ Bruno knows everything there is to know about ford products and truly cares about his customers wants and needs. The whole team values and respects custome More

by Daniellestringer545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Morgan Gallagher, John Ruper, Matt Palffy , AJ Bruno, Danielle Stringer

Dec 19, 2020

Ken Ganley Ford Parma responded

Thank you, Danielle, we are very happy to hear that AJ provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 05, 2020

Dealership Rating
Employee Rating

Although I waited a week and a half for my car to get serviced, I was offered a free rental until it was complete. I was informed about the process of my car being serviced regularly. Thanks to Mark and More

by latishagr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Mark Rezzano

Oct 05, 2020

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford West.

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