Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
View All Employees
Mark Rezzano
Mark Rezzano at Ken Ganley Ford Parma
Refer Me

Mark Rezzano

Sales Consultant

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.7
147 Reviews

Born and raised in East Cleveland. Graduated from St Joseph High School and attended Lakeland College. Have 3 beautiful children, Isabella, Vince, & Liliana. Enjoy playing cards, watching sports, and spending time with my children. My focus is to earn customers trust and create a no pressure environment, along with making all customers happy with their experience and of course their vehicle.

Dealership Experience

9 yrs, 10 mos

Industry Experience

22 yrs, 10 mos

Languages Spoken

Spanish Spanish

4.7

147 Reviews

Write a Review

147 Reviews of Mark Rezzano

April 26, 2024

Dealership Rating
Employee Rating

They do not listen to what the customers say. if they say they can only afford this much dont come back with twice that amount. Rather they say cant do it More

by Stephlynn320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
Report | Print
Apr 29, 2024

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 17, 2024

Dealership Rating
Employee Rating

Sales (Mark) was friendly and knowledgeable about the car I purchased. Everyone was professional. Smooth transaction. More

by dcc112654
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Helpful
Report | Print
Apr 18, 2024

Ken Ganley Ford Parma responded

At Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Mark, and it was a pleasure having you at the dealership. We appreciate your review!

April 14, 2024

Dealership Rating
Employee Rating

Great Customer Service. Will recommend the employee for a good communication and knowledge of the sale. More

by colondely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
Report | Print
Apr 15, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mark and our team, and we look forward to working with you again.

April 10, 2024

Dealership Rating
Employee Rating

Everyone I dealt with was great! Came in for a repair on my 2019 EcoSport and left with a 2021 Bronco Sport!!! It truly was a great experience! More

by margekoly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, George Hadgigeorgiou

Helpful
Report | Print
Apr 10, 2024

Ken Ganley Ford Parma responded

Marge, Thanks for sharing about your experience with Ken Ganley Ford Parma. Congratulations on your new 2021 Bronco Sport! We appreciate your business and hope to see you again soon!

April 03, 2024

Dealership Rating
Employee Rating

I had a great time there talking to multiple sales people just about cars in general they all had good information and especially Mark who sold me the car he was an amazing salesman. More

by Aidan Perna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris 'Bubba" Andrade

Helpful
Report | Print
Apr 03, 2024

Ken Ganley Ford Parma responded

Aidan, Thank you so much for your kind words for Mark, and for taking the time to leave us this wonderful feedback!

April 01, 2024

Dealership Rating
Employee Rating

Excellent service. Very helpful and friendly, clean establishment. I would highly recommend Ganley Ford to friends and family and Mark went above and beyond to help More

by Kathleen Blasius
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, George Hadgigeorgiou , Mr. Gillingham

Helpful
Report | Print
Apr 02, 2024

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Parma!

April 01, 2024

Dealership Rating
Employee Rating

Very courteous and helpful A pleasure to buy a car from Highly recommend and ssk for Mark. More

by Kathleen Blasius
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano

Helpful
Report | Print
Apr 02, 2024

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma, Kathleen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 22, 2024

Dealership Rating
Employee Rating

Great customer satisfaction, the salesman were good and they got me the car I wanted! More

by LawrenceLindsey04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Helpful
Report | Print
Mar 22, 2024

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma, we look forward to having you as one of our valued customers for many more years to come!

March 14, 2024

Dealership Rating
Employee Rating

Great costumer service. Got me in and out of there with the truck I really wanted. More

by Barron1003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
Report | Print
Mar 14, 2024

Ken Ganley Ford Parma responded

Barron, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

February 29, 2024

Dealership Rating
Employee Rating

very professional and friendly staff nice facilities and also great service, nice cars and affordable More

by kennedyferris6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, C.J. Overman, Jeromy Acord

Helpful
Report | Print
Mar 01, 2024

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your service feedback!

1
2
...
15

Dealership Inventory (212 Vehicles)

new 2024 Ford Bronco Sport car, priced at $30,800
2024 Ford Bronco Sport
new
DESERT SAND exterior
Automatic
Four-wheel Drive
$30,800
View Details
new 2024 Ford Maverick car, priced at $32,510
2024 Ford Maverick
new
SHADOW BLACK exterior
CVT
Front-wheel Drive
$32,510
View Details
new 2023 Ford F-150 car, priced at $55,475
2023 Ford F-150
new
Blue Metallic exterior
Automatic
Four-wheel Drive
$55,475
View Details
used 2022 Dodge Challenger car, priced at $75,319
2022 Dodge Challenger
used
Hellraisin exterior
Automatic
Rear-wheel Drive
$75,319
View Details
new 2024 Ford Bronco car, priced at $58,620
2024 Ford Bronco
new
Gray exterior
Automatic
Four-wheel Drive
$58,620
View Details
new 2024 Ford Mustang car, priced at $62,215
2024 Ford Mustang
new
Vapor Blue Metallic exterior
Automatic
Rear-wheel Drive
$62,215
View Details
View All Inventory