Dakota Jacoby

Great service and attitude all the time and I appreciate it so I continue to make sure they are my favorite it so I continue to make sure they are my favorite More

by fnfash98 Verified Customer Verified Customer

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I get wonderful service each time I go in for care & David is great rep. David is great rep. More

by music.box2949 Verified Customer Verified Customer

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Always great service at Jim Norton Toyota. Ask for Joey, he'll monitor the progress of the service technician and get back with you ASAP. They have a new feature where the service technician Ask for Joey, he'll monitor the progress of the service technician and get back with you ASAP. They have a new feature where the service technician can message you directly. Very slick. More

by mavesb Verified Customer Verified Customer

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The service and the staff here are always amazing. I have been using them for years and would highly recommend them to anyone! I have been using them for years and would highly recommend them to anyone! More

by krhoades Verified Customer Verified Customer

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Great helpful and help remind me for maintenance services, the price is right, and help check the upcoming repairs need services, the price is right, and help check the upcoming repairs need More

by CHERMEVUE Verified Customer Verified Customer

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While all dealerships are more expensive than generic service garages, the overall quality of work and parts is far better. There are some things which the "shade tree mechanic" at home may be able to do service garages, the overall quality of work and parts is far better. There are some things which the "shade tree mechanic" at home may be able to do himself, but with most modern vehicles, the major items are best left to the ones who know those vehicles best. Jim Norton Toyota is my choice for anything I can't do or don't want to attempt to do. Courtesy, professionalism, quality parts and workmanship are what I've always received at Jim Norton Toyota. Josh Pippin has helped me through many service issues and I'll be sure to ask for him in the future. Ben Bancroft More

by BENOKATC Verified Customer Verified Customer

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I always have a pleasant experience when I have to be there for service on our truck. I would love it here even more though, if the dealership would do some sort of contest or drawing for a free 4-runner there for service on our truck. I would love it here even more though, if the dealership would do some sort of contest or drawing for a free 4-runner or Tacoma and then pick me as the winner... Just putting it out in the universe ;) More

by jnick.joseph.nick Verified Customer Verified Customer

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I have always dreaded entering a car dealership, always. My husband took a gamble and stopped in Jim Norton one day and we met Zach out in the lot. I had no real idea what type of vehicle I wanted and Zac My husband took a gamble and stopped in Jim Norton one day and we met Zach out in the lot. I had no real idea what type of vehicle I wanted and Zach was patient and willing to allow me space to gather information and work through my own thoughts. He never pushed an agenda & was great to answer all questions. He was attentive, quick witted and knowledgeable. It was his non sales approach that won me over & I appreciate that so much. Once I decided on what I wanted, his customer service work didn't stop there. He took a personal interest in every aspect of our buying experience, over and above for sure. I am grateful to have finally had a positive car salesman experience! Thanks Zach!! More

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