Cordis Bunch
Cordis Bunch at Metro Lexus
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Service Advisor

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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4.9
85 Reviews

I have been with Metro Lexus since August of 2017. I have spent 15 years working in the automotive industry for over 15 years. I enjoy working in the service department because I am very people focused and it gives me the opportunity to allow my guests to have a great experience.

Dealership Experience

6 yrs, 10 mos

Languages Spoken

English English

4.9

85 Reviews

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85 Reviews of Cordis Bunch

December 14, 2023

Dealership Rating
Employee Rating

Professional service, friendly team, well run dealership, great product - the buying experience was pleasant and easy. More

by marenmary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jannelle Giacomo , Lori Frank

Dec 14, 2023

Metro Lexus responded

We're delighted to know that you had a pleasant and easy buying experience at Metro Lexus. Thanks for the kind words about our team and services!

September 30, 2023

Dealership Rating
Employee Rating

Matt was responsive, attentive, and respectful. I highly recommend him and the Metro Lexus dealership. More

by patrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, Matt Long , India Burton was extremely helpful and knowledgeable. She’s a great asset to this dealership!

Oct 02, 2023

Metro Lexus responded

Patrick, it's great to know Matt and our team at Metro Lexus lived up to your expectations. Thanks for recommending us!

September 30, 2023

Dealership Rating
Employee Rating

Terry and my experience with the entire Metro Lexus crew has been nothing short of phenomenal. Very professional. More

by len.4ex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2023

Metro Lexus responded

We're so glad to know that you had a phenomenal experience with Terry and the rest of our team at Metro Lexus. We strive for professionalism in all we do, thank you for recognizing it!

September 30, 2023

Dealership Rating
Employee Rating

Metro sales and service people are consistently at the top of any dealer experience I’ve had over many years. More

by tommerm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, Andrew Cross, Tori Neiderer , Danny Booth

Oct 02, 2023

Metro Lexus responded

We're delighted to know that our sales and service teams at Metro Lexus have consistently provided you with top-notch experiences. Thanks for sharing your feedback!

September 29, 2023

Dealership Rating
Employee Rating

Excellent follow up and follow through. She did everything possible to satisfy my expectations. Don’t lose her she’s a keeper. Knowledgeable and professional. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2023

Metro Lexus responded

Mike, we're delighted to know our team at Metro Lexus met your expectations and provided excellent service. We agree - she's definitely a keeper! Thanks for the positive feedback.

September 29, 2023

Dealership Rating
Employee Rating

Sales approach and process was very transparent, with no "special waxes, cleaners or protectants" built into, or added on to the price. Service writers Dan Booth, Cordis Bunch and Jeff Miller are very pro More

by tommerm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller, Tori Neiderer , Mike Gleydura

Sep 29, 2023

Metro Lexus responded

We're glad to know you appreciated our transparent sales approach at Metro Lexus. Thanks for recognizing Dan, Cordis, and Jeff's professionalism! We appreciate your feedback.

September 26, 2023

Dealership Rating
Employee Rating

Lexus is great! Timely professional and listens to your concerns. The customer service is excellent. More

by MISSY3130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2023

Metro Lexus responded

Thank you for your kind feedback. Communication and attentive care are our top priorities here at Metro Lexus, so it is good to hear that you felt taken care of by our team!

July 23, 2023

Dealership Rating
Employee Rating

Great customer service. Very helpful and explained everything in good detail.I would definitely take my car here again! More

by Bob Baxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller

Jul 24, 2023

Metro Lexus responded

Thank you for the review, Bob! We are thrilled to hear that you had a successful service experience working with the Metro Lexus team. Drive safely, and we hope to see you again down the road!

June 28, 2023

Dealership Rating
Employee Rating

I have leased three Lexus RX350 vehicles from Metro Lexus on Brook Park Road in Cleveland Ohio. Each time the leasing experience was outstanding. Terry Ramey did an excellent job of explaining all option More

by Pbmeds
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Terry Ramey

Jun 28, 2023

Metro Lexus responded

Thank you for the 5-star review! We're so glad to hear that Terry provided you with an outstanding leasing experience at Metro Lexus. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future. Congrats on the new Lexus RX 350!

June 28, 2023

Dealership Rating
Employee Rating

I have leased 3 Lexus RX350 vehicles from the Lexus dealership on Brookpark in Cleveland. It was a wonderful experience each time. Worked with Terry Ramey today and she explained all my options to m More

by Pbmeds
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Terry Ramey, Jeff Miller

Jun 29, 2023

Metro Lexus responded

Thank you for this great feedback! We appreciate your praise for Terry. She is an asset to the Metro Lexus team. We will pass along your kind words. Enjoy the new ride!

Jun 29, 2023

Pbmeds responded

Happy to give a review. Terry was great.

Jun 29, 2023

Pbmeds responded

My email is pbmeds@yahoo.com

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