Tori Neiderer
Tori Neiderer at Metro Lexus
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Tori Neiderer

Lexus Master Certified Sales Consultant

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
139 Reviews

My favorite aspect of working here at Metro Lexus is helping my guests Experience Amazing by making their car buying process tailored to them!

Dealership Experience

3 yrs, 4 mos

5.0

139 Reviews

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139 Reviews of Tori Neiderer

March 30, 2024

Dealership Rating
Employee Rating

The atmosphere and the welcoming attitude from every staff member are amazing. They really make you feel welcomed and not just because you are buying a car. Tori Neiderer has made the purchasing process More

by john.carney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver , Mike, Pete, and Mica.

Apr 01, 2024

Metro Lexus responded

John, we're delighted to know that Tori, Dave, Mike, and Pete made your experience at Metro Lexus a memorable one. Thanks for the strong recommendation! We appreciate you taking time out of your day to share this feedback with us.

March 30, 2024

Dealership Rating
Employee Rating

We loved our experience at this dealership especially our sales person Tori she made it great! More

by Rubberneck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

Metro Lexus responded

Thanks for the shout-out to Tori! We appreciate your support here at Metro Lexus.

March 30, 2024

Dealership Rating
Employee Rating

Welcoming and interested in making your experience pleasant. They wanted to help make the best deal they could More

by ddross1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan, Jeff Sustersic

Apr 01, 2024

Metro Lexus responded

We're delighted to know you had a pleasant experience at Metro Lexus! Our team is always here to help make the best deal possible. Thanks for your positive feedback!

February 21, 2024

Dealership Rating
Employee Rating

Both Metro Lexus and Allison were great from the start to end. They were professional, provided clear communication and met their timelines. Really looking forward to a long term partnership with them More

by Levent Baykut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, Allison Smith

Feb 21, 2024

Metro Lexus responded

Levent, we're delighted to know you had a great experience at Metro Lexus! We strive for clear communication and professionalism, so it's fantastic that this was reflected in your visit. Until next time, safe travels!

February 21, 2024

Dealership Rating
Employee Rating

Metro Lexus is an outstanding dealership. Guest Experience Manager Tori went above and beyond to assure my purchase was smooth. From my first online inquiry through delivery the whole Metro L More

by dluke2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan , Sarah Klein

Feb 21, 2024

Metro Lexus responded

We're delighted to know that you had a great buying experience with us at Metro Lexus! It's wonderful to see how much you appreciated Tori and the rest of our team. We'll be here for any future needs, thanks again!

February 07, 2024

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Employee Rating

I worked with Tori and it could not have been easier or more fair.my second purchase from Metro Lexus. More

by Bernieschneier2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Julie Mohridge

Feb 08, 2024

Metro Lexus responded

Bernie, we're glad to know Tori made your second purchase at Metro Lexus a smooth and fair process. Thanks for choosing us again!

January 16, 2024

Dealership Rating
Employee Rating

Tori was super nice and great to work with. Everyone went above and beyond and stayed late to ensure we got the job done in buying my car. More

by mar.allison300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2024

Metro Lexus responded

We're glad to know that Tori and the rest of our team at Metro Lexus were able to provide you with a great experience. Thank you for your kind words, we appreciate it!

January 15, 2024

Dealership Rating
Employee Rating

Metro Lexus had the vehicle that I was looking for and met all of my needs while being friendly and accommodating. From the sales associate to the managers and the finance people, all were great to work More

by wagspete
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan, David Weaver

Jan 15, 2024

Metro Lexus responded

We're delighted to know that our team at Metro Lexus was able to provide you with the vehicle and service you were looking for. Thanks so much for your positive feedback!

January 02, 2024

Dealership Rating
Employee Rating

Tori did a great job guiding and advising me as I selected the Lexus and the features that were right for me. She was responsive, communicated well with me, and was very knowledgeable. I would not he More

by appeldb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Metro Lexus responded

We're delighted to know that Tori was able to guide you through your Lexus selection process at Metro Lexus! It's great to hear she provided excellent communication and knowledge throughout the experience. We appreciate your recommendation — thank you!

January 02, 2024

Dealership Rating
Employee Rating

Tori did a great job in providing me with my options of buying or leasing a car. She acted in a very professional manner in handling the situation and as a result she will have a returning customer. More

by tony53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Metro Lexus responded

Tony, we're so glad to know that Tori was able to assist you effectively with your car buying or leasing options at Metro Lexus! It's an honor to have earned your confidence and we look forward to seeing you again!

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