Tori Neiderer
Tori Neiderer at Metro Lexus
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Tori Neiderer | Page 2

Lexus Master Certified Sales Consultant

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
140 Reviews

My favorite aspect of working here at Metro Lexus is helping my guests Experience Amazing by making their car buying process tailored to them!

Dealership Experience

3 yrs, 4 mos

5.0

140 Reviews

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140 Reviews of Tori Neiderer

January 02, 2024

Dealership Rating
Employee Rating

Tori did a great job guiding and advising me as I selected the Lexus and the features that were right for me. She was responsive, communicated well with me, and was very knowledgeable. I would not he More

by appeldb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Metro Lexus responded

We're delighted to know that Tori was able to guide you through your Lexus selection process at Metro Lexus! It's great to hear she provided excellent communication and knowledge throughout the experience. We appreciate your recommendation — thank you!

January 01, 2024

Dealership Rating
Employee Rating

Metro Lexus more than gets their share of new vehicles. Buying was smooth and easy. More

by ed.freshman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 02, 2024

Metro Lexus responded

Ed, we are grateful to hear you had a smooth and easygoing sales process. However, we are saddened to see the low rating. If there is anything we can assist you with to improve your overall experience, please don't hesitate to reach out. Thank you, Peter Spacagna - General Manager - 216-916-6000

December 31, 2023

Dealership Rating
Employee Rating

tori she's amazing she made everything went through very smooth I really appreciate that and I recommend this dealership More

by bassam Alammari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan

Jan 02, 2024

Metro Lexus responded

We're delighted to know that Tori made your experience smooth at Metro Lexus. Your recommendation means a lot to us, thank you for taking the time to share it!

December 31, 2023

Dealership Rating
Employee Rating

Tori made my buying experience simple and wonderful! She was able to secure the exact car I wanted with clear communication along the way so I new exactly what to expect. More

by esciortino85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Metro Lexus responded

We're delighted to know that Tori made your buying experience at Metro Lexus a breeze and kept you well-informed throughout the process. Enjoy your new car!

December 31, 2023

Dealership Rating
Employee Rating

Tori took the time to make me feel like I was the only customer there. She listened to what I needed and was professional, efficient, kind and understanding. I would not only hire this woman I would prom More

by sdmiller714
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 02, 2024

Metro Lexus responded

We're delighted to know that Tori made your experience at Metro Lexus a memorable one! It's great to see such positive feedback about our team. We'll be sure to pass along your kind words and appreciation. Thanks for the review!

December 31, 2023

Dealership Rating
Employee Rating

Tori was attentive, caring and knowledgeable about the cars I was interested in. Answered all my questions, kept me informed & explored until she found what I wanted. I will return…MetroLexus is home! ☺️ More

by rcbanks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Jan 02, 2024

Metro Lexus responded

We're glad to know that Tori was able to assist you effectively and make your experience a positive one at Metro Lexus. We appreciate the feedback, and look forward to seeing you again!

December 31, 2023

Dealership Rating
Employee Rating

Metro Lexus goes above and beyond to make sure their clients feel like they are special and their time is valuable. I cannot speak enough about Tori and the experience given to me. Tori was very approac More

by Clyde
Recommend Dealer
Yes
Jan 02, 2024

Metro Lexus responded

Clyde, we're delighted to know that Tori and the rest of our team at Metro Lexus made you feel valued. We look forward to assisting with your future car purchases!

December 31, 2023

Dealership Rating
Employee Rating

Convenience location, staffs are very nice and friendly, knowledgeable and helpful. Pleasant transaction experience with the dealership. More

by emily1018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Metro Lexus responded

Emily, we're glad to know you had such a pleasant transaction experience at Metro Lexus! Our team always aims to provide friendly and knowledgeable service. Thanks for sharing your feedback with us!

December 31, 2023

Dealership Rating
Employee Rating

Tori is a quality salesperson who is personable, adaptive and very knowledgeable of Lexus vehicles. Huge help More

by micahmanus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Mapp, Andrew Cross

Jan 02, 2024

Metro Lexus responded

Micah, we're so glad to know that Tori was able to provide you with a top-notch experience at Metro Lexus! We appreciate your feedback and look forward to serving you again. Safe travels!

December 31, 2023

Dealership Rating
Employee Rating

Our experience with Tori and Metro Lexus was excellent! We would highly recommend them to anyone looking for a new car! More

by kes7962
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sustersic, David Weaver

Jan 02, 2024

Metro Lexus responded

We're so glad to know you had an excellent experience with Tori and our team at Metro Lexus! Your recommendation means a lot to us - enjoy your new car!

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