Tori Neiderer
Tori Neiderer at Metro Lexus
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Tori Neiderer | Page 3

Lexus Master Certified Sales Consultant

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
144 Reviews

My favorite aspect of working here at Metro Lexus is helping my guests Experience Amazing by making their car buying process tailored to them!

Dealership Experience

3 yrs, 5 mos

5.0

144 Reviews

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144 Reviews of Tori Neiderer

December 31, 2023

Dealership Rating
Employee Rating

Metro Lexus goes above and beyond to make sure their clients feel like they are special and their time is valuable. I cannot speak enough about Tori and the experience given to me. Tori was very approac More

by Clyde
Recommend Dealer
Yes
Jan 02, 2024

Metro Lexus responded

Clyde, we're delighted to know that Tori and the rest of our team at Metro Lexus made you feel valued. We look forward to assisting with your future car purchases!

December 31, 2023

Dealership Rating
Employee Rating

Convenience location, staffs are very nice and friendly, knowledgeable and helpful. Pleasant transaction experience with the dealership. More

by emily1018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Metro Lexus responded

Emily, we're glad to know you had such a pleasant transaction experience at Metro Lexus! Our team always aims to provide friendly and knowledgeable service. Thanks for sharing your feedback with us!

December 31, 2023

Dealership Rating
Employee Rating

Tori is a quality salesperson who is personable, adaptive and very knowledgeable of Lexus vehicles. Huge help More

by micahmanus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Mapp, Andrew Cross

Jan 02, 2024

Metro Lexus responded

Micah, we're so glad to know that Tori was able to provide you with a top-notch experience at Metro Lexus! We appreciate your feedback and look forward to serving you again. Safe travels!

December 31, 2023

Dealership Rating
Employee Rating

Our experience with Tori and Metro Lexus was excellent! We would highly recommend them to anyone looking for a new car! More

by kes7962
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sustersic, David Weaver

Jan 02, 2024

Metro Lexus responded

We're so glad to know you had an excellent experience with Tori and our team at Metro Lexus! Your recommendation means a lot to us - enjoy your new car!

December 31, 2023

Dealership Rating
Employee Rating

Tori went above and beyond to help both my husband and I find the perfect Lexus for each of us.She was so fabulous with her interactions with my husband's purchase over the summer, that I went to her as wel More

by Tricia Hanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sustersic , Eric Kibort

Jan 02, 2024

Metro Lexus responded

Tricia, we're so happy to know that Tori provided such excellent service during your visits to Metro Lexus! It's great to see you and your husband found the perfect Lexuses with her help. Enjoy driving in style!

December 31, 2023

Dealership Rating
Employee Rating

Tori gave me such personal attention. She really went above and beyond even bringing my paperwork to me direct. Metro Lexus made me feel like I was family. The ease of trading in, caring More

by bethelleslie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marisa Bekoscke, Tom Brennan, Peter Mapp, Andrew Cross , Micah Manus, Sara K in finance

Jan 02, 2024

Metro Lexus responded

It's wonderful to know that Tori and the Metro Lexus team made your trade-in experience so personal and easy. We appreciate you choosing us for your automotive needs! Looking forward to seeing you at service time or when you're ready for a new ride.

December 28, 2023

Dealership Rating
Employee Rating

Tori did a great job, she was friendly and knowledgeable, answered all our questions with patience. More

by flinggb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 28, 2023

Metro Lexus responded

Thanks a ton for leaving Metro Lexus a five-star review! It's wonderful to read that Tori did a fabulous job and left a great impression. Have a great day!

December 05, 2023

Dealership Rating
Employee Rating

It was a pleasure dealing with Tori. She had great communication and responses throughout our process and a can-do attitude and determination to break through any hurdles with a sense of More

by canubarrett201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2023

Metro Lexus responded

We're so glad to know that Tori was able to make your buying experience a positive one here at Metro Lexus! It's great hearing about her can-do attitude and sense of humor. Thanks for sharing this feedback with us, we appreciate it!

October 14, 2023

Dealership Rating
Employee Rating

This is the 2nd car I have bought from metro Lexus with excellent service both times More

by Dorend
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan

Oct 16, 2023

Metro Lexus responded

Congrats on your new ride from Metro Lexus! Thank you for being a loyal customer and leaving a five-star review. Safe travels!

Oct 14, 2023

Dorend responded

Thank you

September 30, 2023

Dealership Rating
Employee Rating

Tori always got back to me very promptly as I was emailing questions. The other dealerships I was writing to didn't. If she didn't get back to me, I probably would have bought the same exact car fr More

by jwintrick3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 02, 2023

Metro Lexus responded

Jwintrick3, we're glad to know that Tori was able to assist you promptly and efficiently. We appreciate your business at Metro Lexus and look forward to serving any future needs!

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