Cordis Bunch
Cordis Bunch at Metro Lexus
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Cordis Bunch | Page 3

Service Advisor

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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4.9
85 Reviews

I have been with Metro Lexus since August of 2017. I have spent 15 years working in the automotive industry for over 15 years. I enjoy working in the service department because I am very people focused and it gives me the opportunity to allow my guests to have a great experience.

Dealership Experience

6 yrs, 11 mos

Languages Spoken

English English

4.9

85 Reviews

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85 Reviews of Cordis Bunch

June 25, 2023

Dealership Rating
Employee Rating

Great! Service staff is Informative & they do a great job of making everything run smooth during my stay. I would recommend them to you..... More

by stationside
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller

Jun 26, 2023

Metro Lexus responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Metro Lexus. Safe travels!

April 05, 2023

Dealership Rating
Employee Rating

Was greeted pleasantly and kept updated throughout the day on my vehicle. Appreciated that greatly. More

by rlwestphal
Recommend Dealer
Yes
Apr 05, 2023

Metro Lexus responded

Our service team sincerely appreciates your wonderful review! Thank you for supporting Metro Lexus and we will see you next time!

March 23, 2023

Dealership Rating
Employee Rating

Pleasantly surprised to work with a service department that has me as their top priority. Cordis was great, he explained everything, patiently answering my questions . Everyone I had contact with was fr More

by mblake4382003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2023

Metro Lexus responded

We are happy to read this feedback! Thank you for trusting Metro Lexus with your business, we hope to welcome you back for your future service needs. Drive safely!

March 03, 2023

Dealership Rating
Employee Rating

Simply the Best! All around; the best. My wife & I are very happy with & proud of our Metro Lexus Dealership. More

by earth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, Abed Darwish

Mar 03, 2023

Metro Lexus responded

Reviews like these always make our day! Thank you so much for supporting Metro Lexus and we will see you next time!

December 30, 2022

Dealership Rating
Employee Rating

Thank you, I appreciate you for going beyond. I felt excited to see how you've put in the extra effort to speak to us. More

by cphay2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Miller

Dec 30, 2022

Metro Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Metro Lexus team. Drive safely, and we hope to see you back again down the road!

November 30, 2022

Dealership Rating
Employee Rating

The service dept was very helpful in assisting with my car issue. They went the extra mile and were very informative. I trust their opinions. More

by mmv3030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan

Nov 30, 2022

Metro Lexus responded

Thank you for the great review of us here at Metro Lexus! We appreciate it!

October 14, 2022

Dealership Rating
Employee Rating

I was very pleased with the service on my RX350. Everything was done as promised. I would highly recommend Metro Lexus for their service department. More

by tonyweinert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2022

Metro Lexus responded

Tony, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Metro Lexus team. Drive safely in your Lexus RX350, and we hope to see you back again down the road!

October 13, 2022

Dealership Rating
Employee Rating

Metro Lexus is amazing Paul my service advisor made me feel right at home, I had no worries he kept me informed and everything was done in a timely manner, thanks Paul and Metro Lexus More

by mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marisa Bekoscke, Jeff Miller, Josh Jancha, Taylor Tyndall, Paul Cooper , Marcia Jackson, Charley Veira

Oct 13, 2022

Metro Lexus responded

Hi Mark - It is terrific to hear about your positive experience with Paul and the team! Thank you for choosing Metro Lexus and for leaving a review. We look forward to your next visit!

September 26, 2022

Dealership Rating
Employee Rating

Cordis was very collegial Prices were very high with service specials “not applicable”. That was a bit disappointing!! Loaner car service was good and timely More

by ibrahimfarid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2022

Metro Lexus responded

Thank you for this feedback, Ibrahim! We are proud to have Cordis on our team and happy to hear that he delivered a successful experience. With regard to the rest of your review, we do not run our business to overcharge our guests, and I would be happy to speak with you to see what more I can do to help clear things up. If you are willing to discuss this further, please feel free to reach out. Best, Dan Booth - Service Manager - 216-916-6000

September 22, 2022

Dealership Rating
Employee Rating

Beside the excellent service that was provided on our vehicle… the communication from all service people was great . Since we were out of town , every call was very appreciated! Everyone was incredibly a More

by sueyuratovac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marisa Bekoscke, Jeff Miller, Josh Jancha, Taylor Tyndall, Paul Cooper , Marcia Jackson, Charley Veira

Sep 22, 2022

Metro Lexus responded

Thank you for sharing with the Metro Lexus team and leaving us a five-star review. We always strive to deliver excellent communication, so it's lovely to see this reflected in your most recent experience! Safe travels!

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