Clint Hughes | Page 3

Room for improvement I have a leased vehicle, of which I purchased at this location, I took my vehicle in for a oil change and car wash. First I walked in and no one was f I have a leased vehicle, of which I purchased at this location, I took my vehicle in for a oil change and car wash. First I walked in and no one was friendly, I was told by someone walking away that someone would be right with me. The wait was short, of which I give credit there, the lady at the desk just seemed in a hurry to sign me in and get back to the prior task she was working on. As soon as I signed my car in someone immediately took my keys very promptly and honestly I was rather impressed with the speed. The lady asked if I wanted a car wash of course I said yes. When I got my car later that day it was definitely not clean I literally wiped dirt off my vehicle and you can visibly see the line from my fingertip. I feel the service fell short the promptness and eagerness is appreciated but the follow through is very lackluster, you have so much more potential. I have had my vehicle for almost five years, my lease ends this year and I have had nothing but bad experiences in the service department. I begrudge taking my vehicle into service and will try to take it elsewhere if possible due to the lack of customer service. My fiancé even owns a Hyundai along with my dad all of which we got from this particular location. But as the end of the lease approaches I am definitely considering other option. More

by Rhea Verified Customer Verified Customer

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Great experience very professional staff Great experience all employees were personable and professional I would highly recommend the Hyundai service center two friends and family all employe Great experience all employees were personable and professional I would highly recommend the Hyundai service center two friends and family all employees were friendly and courteous and service was done in a timely manner More

by TMONAHAN1234 Verified Customer Verified Customer

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Great People and Great Service I have had very positive and excellent service with all 3 Hyundai services in New Port Richey, Certified sales, service, and new sales. Very Happy! I have had very positive and excellent service with all 3 Hyundai services in New Port Richey, Certified sales, service, and new sales. Very Happy! More

by Katcar Verified Customer Verified Customer

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Oil change Fast service even on Black Friday. Plus a complimentary car wash. Always friendly. I always enjoy the cookies and popcorn. Relaxing waiting area, than Fast service even on Black Friday. Plus a complimentary car wash. Always friendly. I always enjoy the cookies and popcorn. Relaxing waiting area, thanks to all who helped us. More

by saiovino Verified Customer Verified Customer

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Grams opinion The problem we were having was a little hard getting the right part but it was found and all was good the problem was not with the service department The problem we were having was a little hard getting the right part but it was found and all was good the problem was not with the service department it was the parts department More

by pmrieesle Verified Customer Verified Customer

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Great sales, finance and service They are easy to work with, respectful if the customer. We are a 3 Hyundai household. Daryl in finance is wonderful and Howard in sales was delightfu They are easy to work with, respectful if the customer. We are a 3 Hyundai household. Daryl in finance is wonderful and Howard in sales was delightful More

by Nkoelpin Verified Customer Verified Customer

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Easy Peasy You Service Dept is always good experience, very kind and knowledgeable associates and very accomadating. Clean facility, respectful of wait times, wo You Service Dept is always good experience, very kind and knowledgeable associates and very accomadating. Clean facility, respectful of wait times, would recommend to to everyone. More

by TONYBISESTI Verified Customer Verified Customer

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Helpful Customer Care I have had service (oil changes, drivers seat track replacement), three separate times on my Genesis. I truly appreciate the professional and care tha I have had service (oil changes, drivers seat track replacement), three separate times on my Genesis. I truly appreciate the professional and care that the Service Managers at Hyundai of New Port Richey extended to me each and every visit. More

by birdieseeker4 Verified Customer Verified Customer

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Best service Hands down they know my face and name and that’s quality service, it’s so personal and I love it and share with others Hands down they know my face and name and that’s quality service, it’s so personal and I love it and share with others More

by josephparler Verified Customer Verified Customer

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Best service on the planet! Clint helped by putting me with Justin who solved my problem and got it covered under warranty. Roy was friendly as well. These guys are knowledgeable Clint helped by putting me with Justin who solved my problem and got it covered under warranty. Roy was friendly as well. These guys are knowledgeable and professional. More

by B Ferdinand Verified Customer Verified Customer

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