Chelsie Alvarez | Page 2

Thanks for all your help Marcus mason, hopefully you never leave Wellesley Toyota! thank you never leave Wellesley Toyota! thank you More

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They do a nice job at Wellesley Toyota. Nice group of employees. Needless to say, they reflect the clients they serve in that area. It's always pleasant in there, relaxed, not like you'd ge Nice group of employees. Needless to say, they reflect the clients they serve in that area. It's always pleasant in there, relaxed, not like you'd get in any ordinary dealership. Not only do you get premium and polite service, but when I buy cars from them, I still shop prices around and Wellesley always gives the best, cleanest and fair deals. I've bought several from John Imparato, they are lucky to have him. Shining star. Shaun is the manager there, and he is always friendly and fun to talk to. Don't go anywhere else! More

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Wow. Just WOW. There are three things for sure in this world. Death, taxes, and a perfect buying experience from John Imparato. He was clear, concise, Just WOW. There are three things for sure in this world. Death, taxes, and a perfect buying experience from John Imparato. He was clear, concise, and even offered me a glass of water in between test drives of every Prius trim. Most importantly, he remembered my dogs name, Big Brady. I will certainly be coming back for another car and sending any of my friends who are in the market to him as well. A++ people. I may not be buying a Rolls Royce or Ferrari, but he sure made it feel like it! More

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Alens always looking out for his clients if they don't have the coffee you like he will drive to star bucks and buy it for you goes above and beyond for his clients. Ask him for anything he will provide i have the coffee you like he will drive to star bucks and buy it for you goes above and beyond for his clients. Ask him for anything he will provide it. More

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Wellesley Toyota is the only place to go for a car. They not only do an excellent job communicating and explaining throughout the process, but they do it with class. I send all my clients and friends t They not only do an excellent job communicating and explaining throughout the process, but they do it with class. I send all my clients and friends to see John and Shaun because I trust they will take the best care of them during, and well after, the purchase of their cars. I entrust my reputation with them. More

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I was very happy with my experience in purchasing a new 4Runner. I provided Andrew the model trim and preferences I was looking for and although it took several months, he was able to match me up with exa 4Runner. I provided Andrew the model trim and preferences I was looking for and although it took several months, he was able to match me up with exactly what I wanted and kept me informed throughout the waiting period. I am very happy with my purchase and very pleased that Wellesley Toyota was not adding dealer markups to all of their vehicles like some of the other local dealers. More

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Marcus was a delight to work with. I came in not knowing what I was looking for, after talking to him for 20 minutes he had me in the right vehicle that met all my needs…including budg I came in not knowing what I was looking for, after talking to him for 20 minutes he had me in the right vehicle that met all my needs…including budget. I recommend all who are seeking their next cars to go to Marcus Mason at Wellesley Toyota. You won’t find a better Salesman or dealership. More

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The sales and service staff are all helpful and friendly. I have bought at least 10 cars from them over the decades and have used their service department dozens of times. I have only been disappointed in on I have bought at least 10 cars from them over the decades and have used their service department dozens of times. I have only been disappointed in one person. I emailed the dealership several times, and each time all Chelsie Alvarez did was to tell me that the car I was interested in wasn't available. She did not point me to a car that was available or direct me to someone on the sales team who could help me. I finally called the dealership and spoke to Brad. When I explained my situation--that my car had been totaled and I had no other car--he went out of his way to try to find me a car. He then put me in touch with Marcus DeOliveira, who was extremely helpful and found me a car that was exactly what I wanted. He even drove my car to me on his day off so that I would not have to be car-less for one more day! I am giving Customer Service 5 stars in spite of Chelsie Alvarez, not because of her. Everyone except Chelsie went out of their way to help me. More

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Alens and Dave were great. Very helpful and personable. They were really a pleasure to work with. Very helpful and personable. They were really a pleasure to work with. More

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I was lucky enough to find the vehicle that I found on the internet still at the dealership. The first question I asked Nathan Ingram was, "Can I put a down payment and then return to pay it off and drive the internet still at the dealership. The first question I asked Nathan Ingram was, "Can I put a down payment and then return to pay it off and drive it home?" He said yes! That is exactly what happened. Nathan is so charming and down to Earth friendly, that we talked about everything under the sun. I was so impressed, I took my family to meet him the day I came to pay it off. There were no intimidation tactics used to purchase more than I needed. I am very happy with my new "used" vehicle. I would recommend this dealership to my family and friends! Although I purchased a used Honda, my other choice of a vehicle is and would have been a Toyota. More

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