Mark Welcome

Super rude and unfriendly experience. Everyone looked miserable from the staff to the customers, not a smile or friendly face in sight. No one greeted us at the reception desk. Had to cha Everyone looked miserable from the staff to the customers, not a smile or friendly face in sight. No one greeted us at the reception desk. Had to chase down a random staffer to get acknowledge that we even entered the premises. May go as far as to say it was an Invisible Man experience (the book by Ralph Ellison, not the movie, if you know you know), but definitely got a “Get Out” feeling. First time ever visiting a car dealership that didn’t want to sell a car to a paying customer. Basically, the salesman Mark initially refused to grant a pre scheduled test drive, claiming that he didn’t want to put miles on the vehicle, unless we were paying for it in cash only. This happened within seconds of us sitting down and he went on to make a bunch of uncomfortable utterances about it being an very affluent area and people in general not having that kind of money sitting in the bank. Even after entertaining all of his unusual terms and conditions he still came up with weird and less than truthful excuses not to close the deal. Perhaps the car sold before we got there, perhaps he didn’t want to do business with an out of state buyer or perhaps assumptions were made about who we were and what we had as soon as we walked in. Who knows?? But it was a terrible experience and a colossal waste of time. Felt icky, like their inventory was reserved for a “specific group” of people. I would avoid spending your money or time at this place. Very disappointing even with the bar already set low for car sales in general. Very awkward. More

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It was a pleasure working with Mark at Wellesley Toyota. He was patient, courteous, and diligent in follow up. I highly recommend him. He was patient, courteous, and diligent in follow up. I highly recommend him. More

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I had Mark Welcome working with me to get a Toyota Corolla hatchback. He did such a great job making the process easy and transparent and was not at all pushy or anything else often associated with ca Corolla hatchback. He did such a great job making the process easy and transparent and was not at all pushy or anything else often associated with car salesmen. I would 100% recommend any friends or family to go to him when buying a new car. More

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Great experience. Traveled from S.C. . Mark put us at ease. His Phone calls, texts & emails made us feel confident. It was ultra smooth. Meeting in person was great. F Traveled from S.C. . Mark put us at ease. His Phone calls, texts & emails made us feel confident. It was ultra smooth. Meeting in person was great. Friendly & efficient. He lived up to his name. "WELCOME" More

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My experience with Mark Welcome and Wellesley Toyota have been great! Their customer service is outstanding! been great! Their customer service is outstanding! More

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Great experience! I had both Marcuses help me out while there. They tagged teamed the sale to make it go quick! Will always come back here for cars. I had both Marcuses help me out while there. They tagged teamed the sale to make it go quick! Will always come back here for cars. More

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I have leased/purchased cars several times in the Wellesley Toyota in the past. Mark has helped me a lot. Compared to the other dealers I have experienced, they were very skilled and I am very satisf Wellesley Toyota in the past. Mark has helped me a lot. Compared to the other dealers I have experienced, they were very skilled and I am very satisfied with. More

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My husband and I were very fortunate to have Mark Welcome as our sales associate at Wellesley Toyota. He quickly figured out which model would be a good fit for us and was able to procure the exact car in l as our sales associate at Wellesley Toyota. He quickly figured out which model would be a good fit for us and was able to procure the exact car in less than a week. We have been happy with the car and with Mark’s help “figuring it all out.” He should be your go-to sales person at Wellesley Toyota! More

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I have bought many cars over the years. Mark is the best salesperson I ever met. He is knowledgeable and patient. He explained things very well. He did not gave me any pressure. A very genu Mark is the best salesperson I ever met. He is knowledgeable and patient. He explained things very well. He did not gave me any pressure. A very genuine person! With his help we bought our dream car. Thank you Mark!! More

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Mark was incredibly helpful and informative while we were purchasing our rav4. I would absolutely come back to him for any future needs purchasing our rav4. I would absolutely come back to him for any future needs More

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