Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins
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Carolina Wetzel | Page 40

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
418 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

418 Reviews

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418 Reviews of Carolina Wetzel

February 25, 2021

Dealership Rating
Employee Rating

the experience was better than it has been in the past - however the customer rep should call you back when they promise and not leave you hanging More

by GEORGENE.KAREIVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 02, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for the great feedback, Goergene! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Len Paluch | lpaluch@advantagedealer.net

February 25, 2021

Dealership Rating
Employee Rating

Carolina was courteous and had great communication with me. The shuttle was perfect since it took me home after I dropped off and picked me back up when the oil change was done. More

by beth.a.sadowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 02, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Len Paluch | lpaluch@advantagedealer.net

February 25, 2021

Dealership Rating
Employee Rating

Kind staff and reasonable time for service. Although I do wish my car was washed off lol. Its okay, its better to save water. This planet is angry enough at us as it is. More

by SHEILA.M.DALY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 02, 2021

Advantage Chevrolet of Hodgkins responded

Sheila, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Len Paluch | lpaluch@advantagedealer.net

February 24, 2021

Dealership Rating
Employee Rating

They did a very professional job. I would recommend them for any type of repair or service Their prices are fair compared to other dealers.in the area More

by EUGENE.E.KRYCZKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Mar 01, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Len Paluch | lpaluch@advantagedealer.net

February 23, 2021

Dealership Rating
Employee Rating

Took me right at my appointment time. Staff was courteous and helpful. Service was performed quickly and I was throughly informed of scope of work and cost. More

by Cheryl.Wesolowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 26, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Len Paluch | lpaluch@advantagedealer.net

February 23, 2021

Dealership Rating
Employee Rating

Ever since I started going to this dealership they have been very helpful. My wife and I have had bad experiences at other dealerships but it’s never been the case at this one. Carolina has always taken ca More

by CarlosVChanquin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sergio Andrade

Feb 26, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Len Paluch | lpaluch@advantagedealer.net

February 22, 2021

Dealership Rating
Employee Rating

Great Dealership! I was impressed with the service department and their technicians. The video of my vehicle’s inspection solidified my trust in this dealership. The technician not only walked me thro More

by Impala SS
Recommend Dealer
Yes

Other Employees Tagged: Fabian Murillo, Felipe Alfaro

Feb 25, 2021

Advantage Chevrolet of Hodgkins responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Len Paluch | lpaluch@advantagedealer.net

February 19, 2021

Dealership Rating
Employee Rating

Great customer service . Tended to my concerns promptly.and kept me in the loop when figuring out what was wrong with my truck. Vehicle was ready in a timely manner. More

by martinezjp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 24, 2021

Advantage Chevrolet of Hodgkins responded

Thank you so much for the positive review! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Len Paluch | lpaluch@advantagedealer.net

February 19, 2021

Dealership Rating
Employee Rating

service department and customer service service writers staff where very good on follow up calls . would come back for service anytime. I would recommend them to friends More

by cjohnson.sij
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Feb 24, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Len Paluch | lpaluch@advantagedealer.net

February 11, 2021

Dealership Rating
Employee Rating

Everytime I go to service my vehicle. They treat me great and answer all my questions. Best dealership I've been to and well recommended! More

by CHR.GONZALEZ97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 17, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Advantage Chevrolet of Hodgkins. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

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