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Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins
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Carolina Wetzel

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
405 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

405 Reviews

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405 Reviews of Carolina Wetzel

April 30, 2024

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Employee Rating

Good service, high costs. Tire special help a little and that was because Carolina made me aware of it. More

by rmanderson81964
Service Price Transparency
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Recommend Dealer
Yes
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May 02, 2024

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 30, 2024

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Good service and work done on time, the car wash needs a little more attention More

by arodri.rr
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Recommend Dealer
Yes
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May 02, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for providing this feedback about your experience at Advantage Chevrolet of Hodgkins. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 25, 2024

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Employee Rating

Everyone was very Helpful especially Felipe Alfaro! The experience was very good. I will be using them again. More

by HHPRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Apr 26, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 24, 2024

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Very professional In and out of the dealership in no time. Truly will recommend to others. More

by rwpvu1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Martinez

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Apr 26, 2024

Advantage Chevrolet of Hodgkins responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Advantage Chevrolet of Hodgkins provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 17, 2024

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Couldn't be more pleased with this service department. I bought my car used a couple of months ago and came in with a paint issue. I was prepared to hear there is nothing we can do from service. The te More

by scottbogard222
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Recommend Dealer
Yes
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Apr 19, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review, Scott! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 17, 2024

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Employee Rating

Everyone worked to discover the oil leak problem and fix it to our satisfaction. I was impressed that they took ownership of the issue and quickly solved the problem. More

by charliesmom44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patryk Wyrazik

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Apr 19, 2024

Advantage Chevrolet of Hodgkins responded

We appreciate your input, Charlies. We're glad to hear that you are consistently impressed with the service we offer here at Advantage Chevrolet of Hodgkins. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 17, 2024

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Employee Rating

Quick and reliable. They called when my service was ready for a appointment as I was about to call them. More

by lbdrazdik
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Recommend Dealer
Yes
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Apr 19, 2024

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 10, 2024

Dealership Rating
Employee Rating

We have been coming to Advantage Chevrolet for years. Carolina is always professional, friendly and accommodating. The service on our vehicles has always been great. They are honest and reliable. More

by SHERINAG
Recommend Dealer
Yes
Helpful
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Apr 12, 2024

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience working with Carolina! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 08, 2024

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Employee Rating

Great dealership. I've purchased 3 trucks from them. Always a pleasure to do business with. Brought my Silverado in for it's first oil change and tire rotation. Ca More

by FRANKKUCERA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 11, 2024

Advantage Chevrolet of Hodgkins responded

We appreciate your input. We're glad to hear that you are impressed with the service we offer here at Advantage Chevrolet of Hodgkins. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 07, 2024

Dealership Rating
Employee Rating

Great dealership great customer care from the service department that's why I have returned to this dealership with a different vehicle, More

by thebluesmeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Patryk Wyrazik

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