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Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins
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Carolina Wetzel | Page 2

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
410 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

410 Reviews

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410 Reviews of Carolina Wetzel

April 17, 2024

Dealership Rating
Employee Rating

Everyone worked to discover the oil leak problem and fix it to our satisfaction. I was impressed that they took ownership of the issue and quickly solved the problem. More

by charliesmom44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patryk Wyrazik

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Apr 19, 2024

Advantage Chevrolet of Hodgkins responded

We appreciate your input, Charlies. We're glad to hear that you are consistently impressed with the service we offer here at Advantage Chevrolet of Hodgkins. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 17, 2024

Dealership Rating
Employee Rating

Quick and reliable. They called when my service was ready for a appointment as I was about to call them. More

by lbdrazdik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2024

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 10, 2024

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Employee Rating

We have been coming to Advantage Chevrolet for years. Carolina is always professional, friendly and accommodating. The service on our vehicles has always been great. They are honest and reliable. More

by SHERINAG
Recommend Dealer
Yes
Helpful
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Apr 12, 2024

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience working with Carolina! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 08, 2024

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Employee Rating

Great dealership. I've purchased 3 trucks from them. Always a pleasure to do business with. Brought my Silverado in for it's first oil change and tire rotation. Ca More

by FRANKKUCERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2024

Advantage Chevrolet of Hodgkins responded

We appreciate your input. We're glad to hear that you are impressed with the service we offer here at Advantage Chevrolet of Hodgkins. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 07, 2024

Dealership Rating
Employee Rating

Great dealership great customer care from the service department that's why I have returned to this dealership with a different vehicle, More

by thebluesmeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Patryk Wyrazik

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April 06, 2024

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Great doing business with you guys at the end of the day ya'll always make good on your end and for that I will always shop with Advantage Chevrolet and will recommend others More

by dtolbert222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily, Joslynn Keys, Felipe Alfaro

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Apr 09, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 03, 2024

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Employee Rating

Great customer service they was very nice and helpful and explained everything I needed to know from the beginning to the end More

by COLLIERMAXINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Ivory

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Apr 05, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for putting your trust in Advantage Chevrolet of Hodgkins, Maxine! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 03, 2024

Dealership Rating
Employee Rating

Service was good Easy Good snacks Customer service good Car wash Friendly Easy to schedule appointment More

by annivy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isamar Diaz, Cynthia Tena, Olga Meza

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Apr 05, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 28, 2024

Dealership Rating
Employee Rating

First time customer. Felt like an outsider. I'm used to the Bolingbrook office. Carolina Wetzel was very pleasant and professional. Loved the shuttle service that was pr More

by TBONE51PLUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Mar 29, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 21, 2024

Dealership Rating
Employee Rating

Patrick was very helpful and patient explaining the issues with our car and communicated well. More

by carmen.alvarez0126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Mar 22, 2024

Advantage Chevrolet of Hodgkins responded

Thanks for your outstanding review, Carmen! I'm very happy to hear that Patrick was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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