Carolina Wetzel | Page 3

Advantage Chevrolet of Hodgkins responded

Thank you for putting your trust in Advantage Chevrolet of Hodgkins, Maxine! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

Advantage Chevrolet of Hodgkins responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

Advantage Chevrolet of Hodgkins responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

Advantage Chevrolet of Hodgkins responded

Thanks for your outstanding review, Carmen! I'm very happy to hear that Patrick was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review, Eduardo! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words. I'm very happy to hear that Carolina was so attentive during your visit to our dealership and that they gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

Advantage Chevrolet of Hodgkins responded

I appreciate you for taking the time to give our dealership such an excellent star rating. It helps me to know that we are meeting the needs of our customers. If there is anything else that I can do to help you with regard to your vehicle, please feel free to let me know. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

Advantage Chevrolet of Hodgkins responded

I cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

Advantage Chevrolet of Hodgkins responded

I am disappointed to hear that you feel your needs were not met during your recent visit with us. Your feedback will be reviewed with my team, and I would like to address any concerns you may still have. Feel free to contact me if you'd like to discuss this further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net