Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins
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Carolina Wetzel | Page 42

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
417 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

417 Reviews

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417 Reviews of Carolina Wetzel

January 27, 2021

Dealership Rating
Employee Rating

Always have a wonderful experience with this dealership. Thank you for always taking care of me 💞 felipe, carolina, and val always know what I need and not only give me 100% but 150%. They go above and bey More

by jaxs47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong, Dennis Reily, Felipe Alfaro , Valerie Tromiczak

Feb 01, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 26, 2021

Dealership Rating
Employee Rating

Service was great, service coordinator was awesome, service was quick and timely, all around professional service. Would recommend to others and continue to bring my vehicles back More

by bruder2871
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey

Jan 29, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 26, 2021

Dealership Rating
Employee Rating

Wonderful people understand what customers want!!! Everyone was really nice but Fabian from finance was the best!! Carolina is always very helpful about all our car services. More

by Xraybee26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Pablo, Fabian

Jan 29, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 21, 2021

Dealership Rating
Employee Rating

I’m super excited that my vehicle is fixed. However, again it comes to the point of listening to the customer. I had to bring back my vehicle because I wasn’t being listened to. that’s something was wro More

by sheridaprandolph
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Jan 26, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 18, 2021

Dealership Rating
Employee Rating

Took care of my needs without any problems. I have an extended warranty on my car and has proven very useful and saved me some cash. Would let everyone know if you intend on keeping your car for any exte More

by thomaswilk1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey , Valerie Tromiczak

Jan 21, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 18, 2021

Dealership Rating
Employee Rating

Service staff at Advantage Chevrolet is awesome! Carolina kept me informed on status of my appointment. Carolina also informed me of upcoming service needs that will be soon needed on the car. More

by mrsmash10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 21, 2021

Advantage Chevrolet of Hodgkins responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 18, 2021

Dealership Rating
Employee Rating

Disorganized Cashier was rudeI asked cashier to cut off Disorganized Cashier was rude I asked cashier to cut off my coupon because I did not get my book of coupons back from the other person when I hande More

by JK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Feb 05, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. Here at Advantage Chevrolet of Hodgkins, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

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