Carl Chestnut | Page 27

Best experience buying a car ever Carl our salesman was outstanding! He was extremely professional, never pushy, and went out of his way to answer any question I had. He even arrived b Carl our salesman was outstanding! He was extremely professional, never pushy, and went out of his way to answer any question I had. He even arrived before the dealership was open to make sure he was ready for us when my fiancé and I arrived. We were on a tight schedule and he went out of his way to have everything ready for us. I will definitely be calling Carl when it’s time to buy our next car. Thank you again for a great shopping experience!!! More

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Feels like family!! We have used Toyota of Gladstone for our service needs since we moved here 2 years ago. All our experiences have been beyond expectations. When an acc We have used Toyota of Gladstone for our service needs since we moved here 2 years ago. All our experiences have been beyond expectations. When an accident, not of my doing, total my beloved Prius, I turned to the people I have come to trust & respect. No pressure, no hassle from anyone, especially Carl Chesnut. He went above & beyond in trying to make buying a pleasant experience. A week after purchase I noticed a small problem. When I took it in, it was a larger problem than we thought. I was concerned about what I would have to pay but Carl & Jason McCoy determined what needed to be done and are taking care of getting it done! When I said I didn’t expect this, Carl replied, “We are family!”. I certainly feel that I am a part of the family of Gladstone Toyota! They are the BEST! More

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Reanne and David Thank you so much Reanne for making this process so easy and pleasant. We came in and traded our small compact car for a beautiful RAV4! We didn’t wor Thank you so much Reanne for making this process so easy and pleasant. We came in and traded our small compact car for a beautiful RAV4! We didn’t worry or feel uneasy the entire time at Toyota and this is our 2nd purchase there that we are very happy with. More

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Fast, courteous, and professional! I had a great buying experience with Toyota of Gladstone. I received excellent customer service from Carl and Wade providing me with the necessary in I had a great buying experience with Toyota of Gladstone. I received excellent customer service from Carl and Wade providing me with the necessary information to make the best decision for me. A big draw for me was that I was able to line everything up in advance via e-mail; I ultimately spent less than an hour and a half at the dealership finalizing everything. Smoothest car buying experience I've ever had! More

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Used Car Purchase Bought a certified used Rav4 from the nicest salesperson named Carl. Everything was awesome and was in my new vehicle in a decent amount of time. Lovi Bought a certified used Rav4 from the nicest salesperson named Carl. Everything was awesome and was in my new vehicle in a decent amount of time. Loving my new ride! More

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Used car purchase Flew in from Montana to buy a low mileage used car. In addition to carfax and photos, I relied heavily on their representitive, Carl Chestnut, to accu Flew in from Montana to buy a low mileage used car. In addition to carfax and photos, I relied heavily on their representitive, Carl Chestnut, to accurately describe the car's condition over the phone. Turns out the car was every bit as clean and "cherry" as he told me and the purchase process was straightforward and pleasant. More

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Sales crew bent over backward to make sure we were happy. Carl Chestnut was our Sales person and he was very cordial, funny, and informative. After purchasing the car and driving off the lot, we discovered a Carl Chestnut was our Sales person and he was very cordial, funny, and informative. After purchasing the car and driving off the lot, we discovered a problem with the car and returned to the dealership. The service department told us that they would not be able to look at it until the next day and, depending on the problem, it may take until the day after that to get it fixed. That really irritated me, and I could tell that Carl was very irritated as well. I told Carl that it made us leery about anything else that might be wrong with the car. Carl went to management and they got a brand new identical car from a Beaverton dealership and had it delivered the next day so we wouldn't worry about the original car. Carl and the Customer Relations department really bent over backward to make sure that we were happy and satisfied. Problems like the one we encountered happen, but I was impressed at the lengths that the group went through to make us happy. More

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Excellence in Service I had a great experience buying my first car at the dealership. I had an appointment with Carl, however he was busy with another appointment. I though I had a great experience buying my first car at the dealership. I had an appointment with Carl, however he was busy with another appointment. I thought I would have waited a long time till he got back. I appreciated the fact that Eric came along welcoming and showed me the car I came to see. Carl then followed up with me and said I was in good hands with Eric. We had a terrific time getting to know each other. After spending couple minutes talking about the car, we spend hours everything else that was going on in our lives. After the car showing, the paper work process went smoothly, got to meet more people in the team like John and Rodolfo. We all had a pleasant discussion, Rodolfo even introduce me to Khan the manager of the dealership. They exceeded my expectation, what is great is that I was not the only guy who was enjoying the experience, I saw a lot of smiles and laughter. Khan, I do not what you are teach your team but its working. Your whole team deserve a huge bonus. Your dealership should be the golden standard to others. More

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Great store, Great service. I really enjoy the experience of doing business with Toyota of Gladstone. Espescially Carl C. who helped me out with several problems as a new residen I really enjoy the experience of doing business with Toyota of Gladstone. Espescially Carl C. who helped me out with several problems as a new residence in Oregon and got the new car so fast through all kinds of trouble. More

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No joke , easier than buying cat food at Winco. My experience at Gladstone Toyota was stress free and worry free. Everyone there was very friendly helpful. They did all the work for me and made it My experience at Gladstone Toyota was stress free and worry free. Everyone there was very friendly helpful. They did all the work for me and made it all very easy. We didn't think we would buy yet but just look but they found the perfect car for us and a deal I just could not pass up. Raeanne was so friendly as was all the staff it was like buying a car from my sister. And I can tell you our Toyota financing arrangements keep everything in the comfort zone. There was zero pressure to buy. Thank you for a great car and happy bunch of people. They're the BEST! More

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