Carl Chestnut | Page 28

Best ever car buying experience!! This was by far the best car buying experience I have ever encountered. Carl and his team were all amazing. Carl was the perfect combination of helpfu This was by far the best car buying experience I have ever encountered. Carl and his team were all amazing. Carl was the perfect combination of helpful, friendly, knowledgeable and just the right amount of persistent. I had been really dreading going to a car dealership but Costco's program connected me to Carl. Carl was so patient he kept communicating with me as I was dragging my feet on coming in.. He was honest and genuine and made the process as simple as possible. He kept sending messages and videos of potential vehicles for me. He really asked the right questions and listened to what my needs were in a vehicle. Also, Vincent was amazing he spent so much time helping me figure out the bells and whistles of what the car offers with audio, navigation etc. Big thank you to him! Bryan, the finance Manager was also great; he was straightforward and put my nerves at ease as I was not looking forward to meeting with the" finance guy" he was very approachable and informative. I will highly recommend your team to anyone and everyone! More

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New car, same great experience This is now the second vehicle I’ve purchased from Gladstone Toyota and I’ll never go anywhere else. The deals are great, customer service is outstand This is now the second vehicle I’ve purchased from Gladstone Toyota and I’ll never go anywhere else. The deals are great, customer service is outstanding, and the quality of the people and products are amazing. 10 our of 10. More

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Smooth transaction We went through the Costco auto buying program, and as usual it was great! Highly recommend the program and highly recommend Gladstone Toyota. This is We went through the Costco auto buying program, and as usual it was great! Highly recommend the program and highly recommend Gladstone Toyota. This is the third vehicle we have purchase from them because of the ease of the transaction. More

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Worth the drive Met with Carl and spent several hours test driving cars. He was extremely understanding and no pressure. I ended up purchasing a 2018 Camry SE that I Met with Carl and spent several hours test driving cars. He was extremely understanding and no pressure. I ended up purchasing a 2018 Camry SE that I absolutely love. Brian was the finance rep that spent a good hour or me with me making sure I was satisfied and all my questions were answered. Great dealership. Very friendly and helpful staff - glad I made the drive. More

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they worked very hard to earn our business. I had a very specific vehicle and options that I wanted. Kristin DeMarrs and her team listened to what I wanted and worked their tails off to get it f I had a very specific vehicle and options that I wanted. Kristin DeMarrs and her team listened to what I wanted and worked their tails off to get it for me. I was very happy with the process. More

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Carl Chestnut was absolutely AMAZING to have as my salesman! No hassle, told him the price I was wanting & he did his best & got it for me!. I don’t even want to say how low below MSRP. New 2018 Camry XSE & Car No hassle, told him the price I was wanting & he did his best & got it for me!. I don’t even want to say how low below MSRP. New 2018 Camry XSE & Carl & his staff were the only dearship that we’re willing to work with me on price. All other Toyota dealerships wouldn’t even email or text back. Carl was there when I was ready & not in a pushy way. In a “take your time, I’m here when you want a great price on a great car” way. I’d DEFINITELY buy from him again. The entire team was AWESOME. Charity was great & Seth the sales manager I worked with on our deal was more then amazing to work with also & made sure I had all weather mats before I drove off a happy customer! 5 star dealership More

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I was more than a paycheck I worked with Carl, I had been working with other dealerships and got the feeling of being pressured into a color I did not want and the price just wa I worked with Carl, I had been working with other dealerships and got the feeling of being pressured into a color I did not want and the price just wasn't working. Carl and his team exceeded my expectations and now I am a very happy customer in the car I wasn't for a much better price than we expected to get. I recommend shopping for your next Toyota at Gladstone but highly recommend working with Carl. You will not be disappointed!! 5 STARS CARL! More

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New TRD Pro, coming right up! did some online shopping, as their are 8 Toyota dealerships within 20 miles of me. Carl Chestnut was by far the most professional and personable sale did some online shopping, as their are 8 Toyota dealerships within 20 miles of me. Carl Chestnut was by far the most professional and personable salesperson that I met. He did a great job and I was out of the dealership in 2 hours - a modern day record in my life! Sami helped wrap things up and Tasny in Finance was funny and prompt. Great job everyone and I look forward to working with this store in the future! More

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Buying my Scion xB Such a great time working with this group at Toyota of Gladstone! I will definitely go there again ! I will tell all my friends and family about them. Such a great time working with this group at Toyota of Gladstone! I will definitely go there again ! I will tell all my friends and family about them. Great team and easy to work with! More

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Pleasurable Business I was shopping for a car, and had been looking for nearly a month. I had some parameters,,, a CD player, 4 or all wheel drive, decent fuel economy, u I was shopping for a car, and had been looking for nearly a month. I had some parameters,,, a CD player, 4 or all wheel drive, decent fuel economy, used and preferably with no more than 63K miles on the odometer. I had a friendly gentleman call me and I made a loose appointment to meet with Carl at the dealership. We had a fun conversation about my ideals and shared some car buying anecdotes. Once we started some paperwork Carl introduced me to Wade for some help with creative financing and I ended up leasing a brand new Rav4 that ended up within my payment goals and filled the bill as far as what I was looking for. Everyone at the dealership was courteous and user friendly. I purchased some cross bars for the cargo rails, and the service manager and I had a chuckle as Carl and Wade set out to personally install them. I got a kick out of them willing to put in some effort to help and get their hands dirty. All in all it was a great experience and I believe that Wade and Carl were genuinely interested in seeing me get the best value for my dollar. I will do all my service at T of G just so I can say Hi to Carl and Wade, they deserve a bonus for their patient consideration ! More

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