I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.
Read moreDealership Experience
19 yrs, 5 mos
Industry Experience
41 yrs, 5 mos
Specialties & Trainings
Master Certified Mazda Technician with over 40 years of First Hand Experience
170 Reviews
Write a Review170 Reviews of Bruce Hanson
October 28, 2023
Extremely nice customer service people. Also notified me with any updates and/or recommendations. Flood Mazda also provided transportation to and from the service as well as leaving me a Also notified me with any updates and/or recommendations. Flood Mazda also provided transportation to and from the service as well as leaving me a loaner car. Just love this place. Others could learn from FLOOD ❤️ More
Other Employees Tagged: Steve Furtardo
October 23, 2023
Two very good experiences and looking forward to more. My first time there (emissions test) was so good that now I take my Ford there for service. My first time there (emissions test) was so good that now I take my Ford there for service. More
Other Employees Tagged: Steve Furtardo
October 22, 2023
I have found that you need to be informed about service requirements before going to dealership. You must also keep track of prior service to avoid unneeded service. The video done by the service tech is o requirements before going to dealership. You must also keep track of prior service to avoid unneeded service. The video done by the service tech is of high value to the client. The service advisors do have outstanding knowledge of the cars. Can't say enough good things about Bruce. More
Other Employees Tagged: Steve Furtardo
October 20, 2023
Service experience was great. Work was done in a timely manner. Video was provided explaining what was being done. Fabulous customer service Work was done in a timely manner. Video was provided explaining what was being done. Fabulous customer service More
Other Employees Tagged: Steve Furtardo, William Albro , Frank Polanco
October 20, 2023
Service is personal and quality. They only do the work you need done advise what can be done at another time. Never been up sold or pressured into unwanted work They only do the work you need done advise what can be done at another time. Never been up sold or pressured into unwanted work More
Other Employees Tagged: Steve Furtardo, William Albro , Frank Polanco
October 16, 2023
Service always takes me In immediately if I have any problem . Last week I had a nail in my tire and had to be back at work in an hour . They took my car in fixed the tire under 40 minutes . problem . Last week I had a nail in my tire and had to be back at work in an hour . They took my car in fixed the tire under 40 minutes . More
Other Employees Tagged: Steve Furtardo, William Albro
October 11, 2023
Service was outstanding, and I explained what I needed and what was due for the next service. It is not easy to find a service place where you can count on without worrying. I think I found it here. I app and what was due for the next service. It is not easy to find a service place where you can count on without worrying. I think I found it here. I appreciate the excellent service! More
Other Employees Tagged: Steve Furtardo, William Albro , Frank Polanco
October 09, 2023
Flood Mazda is the best they actually care about the customer. Any service you need on your vehicle they come and pick up to service it . Totally love the convenience. customer. Any service you need on your vehicle they come and pick up to service it . Totally love the convenience. More
Other Employees Tagged: Russell Cunha
October 01, 2023
Stand behind their work. Clear communication on what needs to be done. Love the video showing what needs to be done. Clear communication on what needs to be done. Love the video showing what needs to be done. More
Other Employees Tagged: William Albro