Dealership Experience
6 yrs, 5 mos
71 Reviews
Write a Review71 Reviews of Brian Surprenant
February 22, 2020
I am absolutely thrilled I found Merchants Auto to purchase my Z71 from not only is my truck perfect it was my dream for a long time so now fast forward a few months and I needed service done I was gr purchase my Z71 from not only is my truck perfect it was my dream for a long time so now fast forward a few months and I needed service done I was greeted by Edward Wheaton with a warm welcoming smile he was very personable and explained everything that I was going to be getting with my service appointment and I will not go anywhere different to get service done and I will always purchase my vehicles at Merchants Auto More
Other Employees Tagged: Merchants Service Center, Scott Chavanelle , Jonathan Griffin, Gordon Lewis, Heath Raynor, Edward Wheaton service dept superstar
February 18, 2020
Erik was a really nice guy and did a lot to find something perfect for my needs! He was very patient with everything that was thrown at him! Thank you so much! something perfect for my needs! He was very patient with everything that was thrown at him! Thank you so much! More
Other Employees Tagged: Erik Brickley
February 18, 2020
Absolutely amazing service everytime I go! Everyone is so knowledgeable and friendly!! Today I went in for service and Debbie was Awesome!!! So amazingly helpful! Thank you!!! so knowledgeable and friendly!! Today I went in for service and Debbie was Awesome!!! So amazingly helpful! Thank you!!! More
Other Employees Tagged: Merchants Service Center , Chris Bergeron, Debbie Turcotte
February 10, 2020
Thank you so much, you made A sometimes stressful process easy! I am so happy that I reached out to Merchants auto! Friendly, personable and confident! Jamielynn G. easy! I am so happy that I reached out to Merchants auto! Friendly, personable and confident! Jamielynn G. More
Other Employees Tagged: Jim Smith
January 26, 2020
Excellent Customer Service Ricky Miller was very usual as information for me when I didn't understand a lot of the procedures and amounts...I would recommend anyone that is b Ricky Miller was very usual as information for me when I didn't understand a lot of the procedures and amounts...I would recommend anyone that is buying or leasing a car. Thank you so much! Wendy G More
Other Employees Tagged: Ricky Miller
December 14, 2019
This was the quickest and least stressful car buying experience I have ever had. Chris was very helpful and knowledgeable when it came to choosing a vehicle. They try their hardest to make the customer experience I have ever had. Chris was very helpful and knowledgeable when it came to choosing a vehicle. They try their hardest to make the customer happy and make sure they get what they want. Super happy with my car and with the whole experience. More
Other Employees Tagged: Sales Staff , Chris Bergeron, Scott Rienert
November 30, 2019
Joe Hodgson was the salesmen we dealt with, I recommend him to everyone. He was professional and very patient with us, the way they were so interactive with our children was a relief. We were very happy wi him to everyone. He was professional and very patient with us, the way they were so interactive with our children was a relief. We were very happy with how they were laid back and not pushy a nice change of pace from the usual dealership ways. I will recommend joe to every one. More
Other Employees Tagged: Joe Hodgson
November 06, 2019
Joe was knowledgeable and accommodating. The purchase was stress free and I got a nice truck for a fair price with the payments that I asked for. Thanks Joe. was stress free and I got a nice truck for a fair price with the payments that I asked for. Thanks Joe. More
Other Employees Tagged: Joe Hodgson
September 03, 2019
2nd car through them! No hassle, no xx like the others They WILL get you into that car you want. Try them. They’re the best in the business . We tried others and Merchants gets the job done where the other They WILL get you into that car you want. Try them. They’re the best in the business . We tried others and Merchants gets the job done where the others don’t try hard enough More
Other Employees Tagged: Lisa Petrucelli , Riley Cavanaugh, Corey-Services
August 27, 2019
AMAZING !!! I have never had an experience like this one in buying a car. I was ready for a battleship and stress, but Gene and the finance dept made things super I have never had an experience like this one in buying a car. I was ready for a battleship and stress, but Gene and the finance dept made things super easy and flawless. I would recommend them to anyone because they are truly attentive and super transparent in doing business. More
Other Employees Tagged: Gene Cocchiarella