Scott Chavanelle
Scott Chavanelle at Merchants Auto
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Scott Chavanelle

Sales Manager

Merchants Auto

1278 Hooksett Rd
Hooksett, NH 03106

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4.9
32 Reviews

Dealership Experience

6 yrs, 11 mos

Industry Experience

30 yrs, 2 mos

Specialties & Trainings

All sales and finance managers training

4.9

32 Reviews

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32 Reviews of Scott Chavanelle

March 08, 2024

Dealership Rating
Employee Rating

Great people easy to work with. Easy to deal with Just good fair and fun place More

by ernestevans609
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gene Cocchiarella, Cory Normand

Mar 13, 2024

Merchants Auto responded

Ernest, thank you for your review. We're so glad to hear you had a great experience with so many members of our team.

February 26, 2024

Dealership Rating
Employee Rating

Lisa and the Merchants team worked hard to make sure we left in the car we wanted. One of the best experiences we’ve had purchasing a vehicle! More

by Court0188
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Petrucelli

Mar 12, 2024

Merchants Auto responded

Court, we're so happy to hear that you had an awesome experience with Lisa and our team. Congrats on your Jeep!

January 21, 2024

Dealership Rating
Employee Rating

Kurt was exceptional and helped every step of the way. He explained everything clearly to me and answered any questions I had. I will be recommending Kurt and Merchant’s Auto to anyone I know that is look More

by kod3030
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kurt Swett , Logan

Jan 30, 2024

Merchants Auto responded

Thanks for taking the time to leave a review. We're happy to hear Kurt and the team were able to assist you!

November 11, 2023

Dealership Rating
Employee Rating

Love my van purchae. The purchasing process was a beeeze. I was in and outof there in no time. They do not take crazy fees. Definitely would recommend them to friends More

by mosiac00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 13, 2023

Merchants Auto responded

Thank you so much for taking the time to share your experience. We're happy to have been able to help!

August 16, 2023

Dealership Rating
Employee Rating

You give 750 for repeat customers. Then charge a 750 dealer service charge? Doesn’t seem right. Was never offered any oil changes or promotions that I was the first car I bought. Had More

by DONNA9857
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sales Staff

July 15, 2023

Dealership Rating
Employee Rating

Great service, attitude, humble and acts of kindness. Helpful with the process of purchasing a vehicle. More

by robbimm2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sales Staff, Richard Roy , Elias

May 26, 2023

Dealership Rating
Employee Rating

As a first time buyer they helped out a great deal , Kevin was a pleasure to work with , he was very professional and personable. More

by R.M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams

April 11, 2021

Dealership Rating
Employee Rating

Excellent customer service. We were very pleased with our transaction with Mr. Richard Roy and Mr. Scott Chavanelle! All the staff we encountered were very professional, welcoming and friendly. More

by VickieP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Roy

Apr 20, 2021

Merchants Auto responded

Thank you for the review!

Apr 20, 2021

VickieP responded

You’re welcome ! 🙂

September 03, 2020

Dealership Rating
Employee Rating

Best car buying experience ever! We would like to thank Scott Chavanelle for making this such an easy transaction. My husband and I went to Merchants on 8/31 and it was day 1 of looking for a new vehicle w More

by T.Osborne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Surprenant

Sep 11, 2020

Merchants Auto responded

Thank you for leaving this fantastic review. We truly appreciate you. You made A great decision in Choosing Merchants Auto to be your dealer. Scott Rienert General Sales Manager 1-800-288-6999

August 11, 2020

Dealership Rating
Employee Rating

First New Car For My Son I wanted to thank Scott Chavanelle for making the experience (first car purchase) for my son exciting and relaxing. Scott treated my son and all of u More

by LH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2020

Merchants Auto responded

Thank you for leaving this fantastic review. We truly appreciate you. You made A great decision in Choosing Merchants Auto to be your dealer. Scott Rienert General Sales Manager 1-800-288-6999

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