Dealership Experience
6 yrs, 11 mos
Industry Experience
30 yrs, 2 mos
Specialties & Trainings
All sales and finance managers training
32 Reviews
Write a Review32 Reviews of Scott Chavanelle
March 08, 2024
Great people easy to work with. Easy to deal with Just good fair and fun place Easy to deal with Just good fair and fun place More
Other Employees Tagged: Gene Cocchiarella, Cory Normand
February 26, 2024
Lisa and the Merchants team worked hard to make sure we left in the car we wanted. One of the best experiences we’ve had purchasing a vehicle! left in the car we wanted. One of the best experiences we’ve had purchasing a vehicle! More
Other Employees Tagged: Lisa Petrucelli
January 21, 2024
Kurt was exceptional and helped every step of the way. He explained everything clearly to me and answered any questions I had. I will be recommending Kurt and Merchant’s Auto to anyone I know that is look He explained everything clearly to me and answered any questions I had. I will be recommending Kurt and Merchant’s Auto to anyone I know that is looking for a vehicle. Thanks Again. More
Other Employees Tagged: Kurt Swett , Logan
November 11, 2023
Love my van purchae. The purchasing process was a beeeze. I was in and outof there in no time. They do not take crazy fees. Definitely would recommend them to friends The purchasing process was a beeeze. I was in and outof there in no time. They do not take crazy fees. Definitely would recommend them to friends ans family and would purchase from them again. More
August 16, 2023
You give 750 for repeat customers. Then charge a 750 dealer service charge? Doesn’t seem right. Was never offered any oil changes or promotions that I was the first car I bought. Had Then charge a 750 dealer service charge? Doesn’t seem right. Was never offered any oil changes or promotions that I was the first car I bought. Had me sign up for Auto pay. Been a mess. How do I save money? And there’s a monthly charge I was not informed of. Been on the phone with them 6 times. Then I pay 26000 for a car and I have 2 different sets of tires. Doesn’t seem right to me. My fault for not asking questions. I feel I was taken advantage of. Didn’t even know the price of the car til I signed papers and it was too late then. Did not want May payments to be so high. My fault. I was alone and nervous. Should of asked more questions. Disappointed is an understatement More
Other Employees Tagged: Sales Staff
July 15, 2023
Great service, attitude, humble and acts of kindness. Helpful with the process of purchasing a vehicle. Helpful with the process of purchasing a vehicle. More
Other Employees Tagged: Sales Staff, Richard Roy , Elias
April 11, 2021
Excellent customer service. We were very pleased with our transaction with Mr. Richard Roy and Mr. Scott Chavanelle! All the staff we encountered were very professional, welcoming and friendly. transaction with Mr. Richard Roy and Mr. Scott Chavanelle! All the staff we encountered were very professional, welcoming and friendly. More
Other Employees Tagged: Richard Roy
September 03, 2020
Best car buying experience ever! We would like to thank Scott Chavanelle for making this such an easy transaction. My husband and I went to Merchants on 8/31 and it was day 1 of looking for a new vehicle w Scott Chavanelle for making this such an easy transaction. My husband and I went to Merchants on 8/31 and it was day 1 of looking for a new vehicle with no ideas in mind. Scott was so helpful with suggestions and great with listening to what we were looking for. With Scott's assistance , without being pushy like most dealerships, I know I will love my GMC Denali Terrain!! More
Other Employees Tagged: Brian Surprenant
August 11, 2020
First New Car For My Son I wanted to thank Scott Chavanelle for making the experience (first car purchase) for my son exciting and relaxing. Scott treated my son and all of u I wanted to thank Scott Chavanelle for making the experience (first car purchase) for my son exciting and relaxing. Scott treated my son and all of us with professionalism and respect. I would recommend Scott to anyone looking to purchase a vehicle. Thanks again and happy driving. More