Sales Staff

Fast friendly and efficient. They us with everything start to finish. Lots of vehicles to choose from. They us with everything start to finish. Lots of vehicles to choose from. More

by cinoitalljeep Verified Customer Verified Customer

Helpful 0

Report | Print

Was told I would get military discount and first time buyers discounts off the price of the vehicle and that never happened . I asked the salesman Jared Dobins who stated that in order to get my deal don buyers discounts off the price of the vehicle and that never happened . I asked the salesman Jared Dobins who stated that in order to get my deal done they discounted the suv already but the online price was identical to what I paid so I lost out on 1250 in discounts . And i asked for a 3 rd row vehicle and he showed me a regular suv and stated when I asked about it . He said I don’t care what you want I’m gonna sell 5 cars today no matter what so I’m showing you what I can get financed . Even though I found 4 vehicles with same mileage and 10k cheaper he stated they couldn’t do it . But he was just in a rush to get to next customer. Worst customer service I’ve ever seen and I sold cars for 2 years . Wont ever go back they false advertise and push push push More

by chris.rickett Verified Customer Verified Customer

Helpful 0

Report | Print

My salesman was simply the best one I have worked with. Was a great experience! Was a great experience! More

by bouchebo Verified Customer Verified Customer

Helpful 0

Report | Print

DO NOT BUY FROM MERCHANTS! !!! THEY LIE!!! I NOW OWN A $45,000 xxx THAT NEITHER MERCHANTS NOR FORD WILL FIX OR STAND BEHIND!!! WISH I HAD FOLLOWED MY 1st THOUGHT AND JUST LEFT!! !!! THEY LIE!!! I NOW OWN A $45,000 xxx THAT NEITHER MERCHANTS NOR FORD WILL FIX OR STAND BEHIND!!! WISH I HAD FOLLOWED MY 1st THOUGHT AND JUST LEFT!!!! More

by jaysonsawyer Verified Customer Verified Customer

Helpful 0

Report | Print

The team was great! Joe helped get the truck I wanted while getting the payment I needed. Thanks again guys Joe helped get the truck I wanted while getting the payment I needed. Thanks again guys More

by chrishatch2019 Verified Customer Verified Customer

Helpful 0

Report | Print

Great salesperson. Jared is a great guy and very knowledgable. I returned my car due to financial issues but they made the process of getting a car easy Jared is a great guy and very knowledgable. I returned my car due to financial issues but they made the process of getting a car easy More

by belldaniel35 Verified Customer Verified Customer

Helpful 0

Report | Print

The team was great! Joe worked hard to get me into the truck I wanted with the payment I needed. Joe worked hard to get me into the truck I wanted with the payment I needed. More

by chrishatch2019 Verified Customer Verified Customer

Helpful 0

Report | Print

Brought unseen. Was told that the van was very clean no issue. Parking assist always comes up with a fault. Dirty inside. Paint over spray all over door trim, sl Was told that the van was very clean no issue. Parking assist always comes up with a fault. Dirty inside. Paint over spray all over door trim, sliding door trim and front head light. Lost my cashiers check. Headaches since day one with this company. Seems like the really didn't do the 128 point inspection. Note: Van only had 5000 miles on it. More

by brandonlpaul Verified Customer Verified Customer

Helpful 0

Report | Print

Merchant Auto was a really wonderful. Really friendly staff. My car deal was extremely nice and helpful. Even though I don't have the best credit he was still able to get me into a car I Really friendly staff. My car deal was extremely nice and helpful. Even though I don't have the best credit he was still able to get me into a car I wanted and for a good price More

by craven1921 Verified Customer Verified Customer

Helpful 0

Report | Print

Nobody cares after you’ve given them your life’s savings, I bought a LEMON!!! I bought a LEMON!!! More

by acdlqx Verified Customer Verified Customer

Helpful 0

Report | Print