Belinda Dunavant
Belinda Dunavant at Newton Ford South
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Belinda Dunavant

Service Advisor

Newton Ford South

2811 Hwy 231 N
Shelbyville, TN 37160

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5.0
22 Reviews
5.0

22 Reviews

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22 Reviews of Belinda Dunavant

April 18, 2024

Dealership Rating
Employee Rating

Great folks to work with. I enjoyed my experience and was able to pick from several cars. More

by hhulan3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Bobo

Apr 21, 2024

Newton Ford South responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 18, 2024

Dealership Rating
Employee Rating

Our experience at Newton restored my confidence in dealerships. Everyone, Nate Cheaton, Ian Locker, Lisa Cook, and Chad Jahary were professional, not pushy, and tried to make our experience a good one More

by jerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Cook, James Robinson , Nathan Cheaton, Ian Locker, Chad Jahary

Jan 19, 2024

Newton Ford South responded

Thanks for your feedback on your recent visit to Newton Ford South, Jerry. We will pass along your kind words to our team! It's great to hear that we were able to assist you and that you had such a positive experience. We can't wait to see you again!

July 27, 2023

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I bought a new 2020 Edge ST, my second form Newton Ford. When in the process I told the finance guy I wanted the BEST and longest bumper to bumper warranty Ford had and I did NOT want an aftermarket warrant More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Castro , Jeff Ford

Jul 28, 2023

Newton Ford South responded

Hi Tom, Thank you for taking the time to share your feedback with us. We are so sorry that your recent service visit was disappointing, and we want to make this right. I understand that our Owner/Operator, Mike Castro, has spoken with you again, scheduled a follow-up service visit, and is working with you to rectify this situation. Thank you for giving us the chance to do so! Sincerely, Katie R.

June 26, 2023

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I’ve been buying cars from Newton for a few yrs now and there always great ! More

by diamondeyes40
Sales Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

Newton Ford South responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Newton Ford South are glad to have you as a customer.

June 18, 2023

Dealership Rating
Employee Rating

The dealer was really nice. Robyn I will Will give her 10 stars. She was so helpful and nice to me. I was her first customer. Hope she keep up it up to sell lot of cars and truc More

by Williamwinn7717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2023

Newton Ford South responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robyn met your expectations. Thank you for choosing Newton Ford South, William, we look forward to having you as a valued customer for many years to come!

May 22, 2023

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The dealership is great to work with in all aspects. This is our third vehicle purchase from this dealership. The Service Department is excellent as well. Both Stephanie and Belinda are knowledgeable More

by bwburi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Bobo

May 23, 2023

Newton Ford South responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Newton Ford South are glad to have you as a customer.

May 11, 2023

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Employee Rating

Clay was such a knowledgeable salesman on the vehicle we purchased. He explained the many features that we were unaware of. Clay was very professional, very thoughtful to our needs and very ind above and be More

by Mrs. Blue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clay Smith

May 12, 2023

Newton Ford South responded

Mrs. Blue, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Newton Ford South!

April 28, 2023

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Everyone at Newton was very polite and helpful. We were pressed for time and had some requests that no one seemed to mind us changing things up to meet our schedule. More

by BizQuake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chase Carter, James Robinson , Clay Smith, Arthur Stark

Apr 29, 2023

Newton Ford South responded

Congratulations on your new purchase! Thank you for taking the time to leave us this great five-star review. Thank you so much for choosing Newton Ford South. Please let us know if we can be of any more assistance. We're always happy to help.

April 19, 2023

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Employee Rating

One excuse after another. Never once did they bring down the cost of the car we were interested. And they stated they were sending my application to Capital One and then I fi More

by tim@pursuitelectronics.com
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Mike Abbondanza, Michael Castro, Eric Gaskins , Tim Green, Josh Hensel, Gabe Stewart, Carlye White

Apr 21, 2023

Newton Ford South responded

Hi Tim, Thank you for taking the time to reach out to us. We are very sorry that your recent experience with us left you disappointed. We try to get the best deal possible for our customers, which sometimes means sending their credit application to multiple banks. Usually these resolve in a few days; however, this should've been better communicated to you. Our managers are trying to reach you, but your phone number in our database isn't reaching you. If you would like to discuss this further, please send us the best contact information for you to katie@newtonmotorgroup.com. Thank you again, and we hope to hear from you soon. Sincerely, Katie R.

Apr 21, 2023

tim@pursuitelectronics.com responded

Katie, My number is in the database! Someone called me yesterday (4/20/23 and I was at my son's baseball game. My comments stand on Management not communicating at all. Gabe did what he could with the items at his disposal. However, there is PLENTY of wiggle room in used vehicles and they could have come down on the price a little to make the deal work. You win some and you lose some.....they lost us!

April 19, 2023

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Employee Rating

Great service. .Very quick and friendly..Love my new car..Thanks Ford for the great service More

by Tiffany Harden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Bobo, James Robinson , Arthur Stark

Apr 19, 2023

Newton Ford South responded

Tiffany, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Newton Ford South!

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