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Eric Gaskins

Overview Reviews (3) Inventory (116)

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Eric Gaskins

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Eric Gaskins

Service Manager

Newton Ford South

2811 Hwy 231 N
Shelbyville, TN 37160

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3 Reviews

Overview Reviews (3) Inventory (116)

Dealership Experience

1 yr, 4 mos

Industry Experience

29 yrs, 2 mos

not yet
rated

3 Reviews

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3 Reviews of Eric Gaskins

May 08, 2023

Dealership Rating

Employee Rating

Rigo was great, a professional service done right with high standards. Honesty, trustworthiness, and transparency in challenging situations, awesome repair shop high standards. Honesty, trustworthiness, and transparency in challenging situations, awesome repair shop More

by Daniela Valdez

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rigo Garcia

Helpful 0

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May 08, 2023 -

Newton Ford South responded

Daniela, Thank you so much for your kind words for Rigo, and for taking the time to leave us this wonderful feedback!

April 19, 2023

Dealership Rating

Employee Rating

One excuse after another. Never once did they bring down the cost of the car we were interested. And they stated they were sending my application to Capital One and then I fi Never once did they bring down the cost of the car we were interested. And they stated they were sending my application to Capital One and then I find out they sent it to 5 places! That royally pissed me off! Never again will I deal with Newton! Never even heard from a Manager to see what could be done! Oh well, they lost a sale and a customer! More

by tim@pursuitelectronics.com

Purchase Time

Recommend Dealer

Other Employees Tagged: Mike Abbondanza, Belinda Dunavant, Michael Castro , Tim Green, Josh Hensel, Gabe Stewart, Carlye White

Helpful 1

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Apr 21, 2023 -

Newton Ford South responded

Hi Tim, Thank you for taking the time to reach out to us. We are very sorry that your recent experience with us left you disappointed. We try to get the best deal possible for our customers, which sometimes means sending their credit application to multiple banks. Usually these resolve in a few days; however, this should've been better communicated to you. Our managers are trying to reach you, but your phone number in our database isn't reaching you. If you would like to discuss this further, please send us the best contact information for you to katie@newtonmotorgroup.com. Thank you again, and we hope to hear from you soon. Sincerely, Katie R.

Apr 21, 2023 -

tim@pursuitelectronics.com responded

Katie, My number is in the database! Someone called me yesterday (4/20/23 and I was at my son's baseball game. My comments stand on Management not communicating at all. Gabe did what he could with the items at his disposal. However, there is PLENTY of wiggle room in used vehicles and they could have come down on the price a little to make the deal work. You win some and you lose some.....they lost us!

April 15, 2023

Dealership Rating

Employee Rating

Absolute best in the business! Never had such a seamless process of buying a car. Appreciative of Alex and everyone at Newton a Ford South making it possible. Never had such a seamless process of buying a car. Appreciative of Alex and everyone at Newton a Ford South making it possible. More

by Cameron Shrader

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Robinson, Alex Pardo , Josh Hensel, Cameron Shrader

Helpful 0

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Apr 16, 2023 -

Newton Ford South responded

Thank you, Cameron! It's great to hear that Alex and the team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Newton Ford South!

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