Barry Schwerdt
Barry Schwerdt at Shottenkirk Toyota Granbury
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Barry Schwerdt

General Manager

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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3.9
31 Reviews
3.9

31 Reviews

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31 Reviews of Barry Schwerdt

May 18, 2024

Dealership Rating
Employee Rating

Terrible experience. I emailed the GM and finance manager. No offer to resolve my concerns. More

by CINDILLOPEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lexus Williams, Aryan Rodriguez

May 20, 2024

Shottenkirk Toyota Granbury responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 817-765-1020 and ask for one of our managers.

May 08, 2024

Dealership Rating
Employee Rating

Had no problems with the Dealership. Wade was very helpful,attentive and efficient pleasant to deal with ! He had everything organized and that kept our stay to a minimum More

by MICHAELBDL
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: WADE in Sales

May 09, 2024

Shottenkirk Toyota Granbury responded

MICHAEL, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

May 07, 2024

Dealership Rating
Employee Rating

They made it quick and easy to purchase my dream car. I will definitely use them again in the future. More

by KAYLA RAY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Tyronne Wells, Hatty Whaley

May 08, 2024

Shottenkirk Toyota Granbury responded

KAYLA, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

April 23, 2024

Dealership Rating
Employee Rating

We’ve bought several vehicles from Shottenkirk Toyota Granbury and each time has been a great experience. We never felt pressured in anyway. Denise did a great job. And Tyrone was great as well. Very fri More

by ASHERLEY27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2024

Shottenkirk Toyota Granbury responded

ASHERLEY, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

April 17, 2024

Dealership Rating
Employee Rating

AMAZING! Great salesman! Helpful, friendly and easy to talk with. Eill continue trading with you. More

by MGALINDO.GUTIERREZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 18, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

February 14, 2024

Dealership Rating
Employee Rating

This is the best experience I have had in buying a vehicle. The sales process was so easy and without pressure. They listened to me. Every question I asked was answered and explained. I would reco More

by Pam Sears
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oscar Black, Kim Moore, Tyronne Wells , Cari Simpson

Feb 14, 2024

Shottenkirk Toyota Granbury responded

Pam, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

February 07, 2024

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Employee Rating

1st purchase was a nightmare. But they reached out to me to make it right. They came through in a big way. They made all things right and they earned another shot next time. Speci More

by SilverZ06
Recommend Dealer
Yes

Other Employees Tagged: Tyronne Wells

Feb 08, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

December 16, 2023

Dealership Rating
Employee Rating

Sales person was great to work with and answer most questions ahead of time. Overall buying experience could improve due to following items. I didn’t appreciate the dealership forcing unwanted services More

by 75RUBEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tyronne Wells , Mitch

Dec 17, 2023

Shottenkirk Toyota Granbury responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1020 and ask for one of our managers.

December 05, 2023

Dealership Rating
Employee Rating

Juan and Tyrone were great. We financed with edoc and Juan was a very genuine person and salesman. Thanks for all you guys did. I’m sure management were working behind the scene More

by ROBEWA20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyronne Wells , Juan Espinoza

Dec 05, 2023

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

October 29, 2023

Dealership Rating
Employee Rating

Be sure you are prepared and know what you are doing. They will take advantage of you otherwise. It was our fault, elderly, retired, unsure, and 10 plus years since we purchased a vehicle. They are a More

by ALICIA.ALLEN1859
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Akins, Juan Espinoza

Oct 31, 2023

Shottenkirk Toyota Granbury responded

ALICIA.ALLEN1859, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1020 and ask for one of our managers.

Nov 01, 2023

ALICIA.ALLEN1859 responded

I called and although I was told that I could pay the car off in a week, they now tell me it will take the whole month and I will owe about $200 extra on top of the payment. I spoke to Jason, and no one is taking responsibility for having taking advantage of us.

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