Lexus Williams
Lexus Williams at Shottenkirk Toyota Granbury
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Lexus Williams

Internet Sales Director

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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3.6
22 Reviews

Languages Spoken

English English

3.6

22 Reviews

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22 Reviews of Lexus Williams

May 18, 2024

Dealership Rating
Employee Rating

Terrible experience. I emailed the GM and finance manager. No offer to resolve my concerns. More

by CINDILLOPEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Barry Schwerdt, Aryan Rodriguez

May 06, 2024

Dealership Rating
Employee Rating

Shottenkirk lies about the cars it wants to sale to get the customers excited about the new cars and offers features for the cars that do not come with the car that it was offered. Shottenkirk had said tha More

by YADIRA121272
Recommend Dealer
No

Other Employees Tagged: Aryan Rodriguez, Mitch Morgan

May 07, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1020 and ask for one of our managers.

April 28, 2024

Dealership Rating
Employee Rating

Shottenkirk doesn't need to lie about the arrival of the vehicles to make a sale. Toyota doesn't need that, it sales because of its brand. More

by AURELIO925
Recommend Dealer
No

Other Employees Tagged: Aryan Rodriguez

Apr 29, 2024

Shottenkirk Toyota Granbury responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 817-765-1020 and ask for one of our managers.

April 17, 2024

Dealership Rating
Employee Rating

AMAZING! Great salesman! Helpful, friendly and easy to talk with. Eill continue trading with you. More

by MGALINDO.GUTIERREZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 18, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

March 31, 2024

Dealership Rating
Employee Rating

Tyronne and Lexus were both helpful with my new truck. Very grateful to both of them. Thank you. More

by DAVID.BRAGG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyronne Wells

Apr 01, 2024

Shottenkirk Toyota Granbury responded

DAVID, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

May 09, 2023

Dealership Rating
Employee Rating

Thank God Lexus Williams is no longer with Shottenkirk. She was a nightmare to deal with, and a very bad attitude. She ended up texting me personally away from work being very rude. More

by chrisesc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

April 26, 2023

Dealership Rating
Employee Rating

Very nice and friendly personnel will return eager to pleasexxxx xcxc cxxx xxxx xxxx xxxxs More

by KARENHUDSON915
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oscar Black , Tyler Akins

March 15, 2023

Dealership Rating
Employee Rating

Lexus Williams and Josh Rose made for a pleasant, efficient purchase experience. It was the best car-buying experience I've ever had. More

by DANA.IRBY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Rose

March 08, 2023

Dealership Rating
Employee Rating

Tiffany was amazing! She was very outgoing and and made the final process easy and smooth. More

by HARLEYJACKSON10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyronne Wells , Tiffany Akins, Tyler Akins

February 12, 2023

Dealership Rating
Employee Rating

Car was filthy and hardly any gas in the vehicle. Multiple scratches on the car that couldn't be revealed until I took it to Nicks detailing shop in Fort Worth. It's going to cost me a minimum of $25 More

by SLBELL200801
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Akins

1

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