Barry Schwerdt
Barry Schwerdt at Shottenkirk Toyota Granbury
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Barry Schwerdt | Page 2

General Manager

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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4.0
32 Reviews
4.0

32 Reviews

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32 Reviews of Barry Schwerdt

October 29, 2023

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Employee Rating

Be sure you are prepared and know what you are doing. They will take advantage of you otherwise. It was our fault, elderly, retired, unsure, and 10 plus years since we purchased a vehicle. They are a More

by ALICIA.ALLEN1859
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Akins, Juan Espinoza

Oct 31, 2023

Shottenkirk Toyota Granbury responded

ALICIA.ALLEN1859, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1020 and ask for one of our managers.

Nov 01, 2023

ALICIA.ALLEN1859 responded

I called and although I was told that I could pay the car off in a week, they now tell me it will take the whole month and I will owe about $200 extra on top of the payment. I spoke to Jason, and no one is taking responsibility for having taking advantage of us.

October 19, 2023

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Lexus worked with me and my wife to help us both find the vehicles we wanted More

by CLIFFHAUSLER
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Tyronne Wells

Oct 19, 2023

Shottenkirk Toyota Granbury responded

CLIFFHAUSLER, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

September 13, 2023

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They lie to you and take advantage of you. I have bought many cars in my life and by far this was the worst experience. This makes me never want to buy another Toyota again. More

by johnh94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Derrick Jones , Heath Kidder

Sep 14, 2023

Shottenkirk Toyota Granbury responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 817-765-1020 at your convenience.

May 22, 2023

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Shottenirk Toyota has always provided great service. Their staff is always friendly and helpful. After the service I received this past Saturday, my Camry is running even smoother than before. Yo More

by simpsond0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kim Moore, Cari Simpson, Garland Robinson, Alex Rodriguez, Craig Hofer, Morgan Collins , Rob Floroplus, Robert Grant, Heath Kidder

February 27, 2023

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Employee Rating

Worst experience sold me a vehicle that had so many issues after 5 days of purchase was at there services department for 5 days just for them to tell me that they wouldn't take care of the issues just More

by DALEYZA_SANTI
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Derrick Jones , Heath Kidder

January 19, 2023

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It’s always a pleasure to buy a car from Oscar Black. I respect him for his honesty and eagerness to help me get the best deal. More

by Carolyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Oscar Black

Jan 19, 2023

Carolyn responded

I’m always happy to deal with Oscar Black when I’m ready to purchase a new car. I appreciate his honesty and eagerness to help me find the car that suits my needs.

January 09, 2023

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Garland is the Best. She takes care of every detail that needs attention when you bring a vehicle in for service. Always a Great experience to come to Shottenkirk Toyota More

by ob.black1217
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kim Moore, Cari Simpson, Garland Robinson , Robert Grant, Shottenkirk Toyota Granbury's Parts Department Manager Kim Moore is by far the Best Parts Manager in the business. Always on top of getting the right parts in a timely manner.

January 06, 2023

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Service done on our car was finished promptly. I would like to recommend this dealership for their service Alex is always been very nice to update us with the progress of our service if their i More

by TUJANO2004
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Recommend Dealer
Yes

Other Employees Tagged: Kim Moore, Cari Simpson, Garland Robinson , Alex Rodriguez

January 05, 2023

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Employee Rating

My visit was wonderful Oscar was the right person for us. He was very informative and totally helped us get the perfect car. I would recommend him to anyone looking to purchase a new automobile. And the deal More

by HUBBARDFLOORING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oscar Black

December 27, 2022

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Sales man professional and excellent service was very easy to buy a car 100 percent I recommend this dealer Shottenkirk Toyota 5 stars More

by TREVINOA30
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

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