Annissa Medina
Annissa Medina at O'Meara GMC
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Annissa Medina | Page 2

Service Advisor

O'Meara GMC

2000 W 104th Ave
Thornton, CO 80234

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4.1
137 Reviews

FROM LONGMONT COLORADO, MOVED TO DENVER IN 2006. MANAGED NON-PROFIT ORGANIZATION PRIOR TO COMING INTO THE AUTOMOTIVE INDUSTRY. HAVE 4 CHILDREN (3 GIRLS, 1 BOY).

Dealership Experience

2 yrs, 11 mos

Industry Experience

8 yrs, 1 mo

Specialties & Trainings

6 YEARS EXPERIENCE AS AN AUTOMOTIVE SALES ADVISOR

4.1

137 Reviews

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137 Reviews of Annissa Medina

May 30, 2023

Dealership Rating
Employee Rating

Lleve mi camioneta y duro dos día y no le hicieron nada. Según que no tenían lo que necesitan para poder arreglar el trabajo y que ellos me llaman cuando tenga la pieza. More

by Julio tafolla
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 30, 2023

O'Meara GMC responded

Gracias por tu reseña, Julio. Lamentamos escuchar que tu experiencia no cumplió con tus expectativas. Nuestro equipo de servicio se comunicará contigo tan pronto como lleguen las piezas para tu vehículo.

May 21, 2023

Dealership Rating
Employee Rating

My first time here told me 3 days but it was 8 but it probably was the warranty More

by mihighmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Lagrange

May 22, 2023

O'Meara GMC responded

Thank you for choosing O'Meara GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 20, 2023

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Employee Rating

They finally diagnose the problem, when nobody else could figure it out and solved the problem very inexpensively More

by l_schutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2023

O'Meara GMC responded

Thank you so much for your excellent review! We are so glad that Annissa had the opportunity to work with you, and we are thrilled that you found your experience with us here at O'Meara GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

May 15, 2023

Dealership Rating
Employee Rating

A lot of work was put on the truck the first time. And we have a lot more work that needs to be done. I have to work out my schedule so that I can drop the truck off to get the rest of the work done. More

by CHARLESSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Leonas

May 16, 2023

O'Meara GMC responded

Thank you, Charles, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

May 16, 2023

CHARLESSMITH responded

THANKS FOR ALL YOUR HELP. I WILL CALL TO SET UP THE REST OF THE REPAIRS SOON. THANKS AGAIN.

April 30, 2023

Dealership Rating
Employee Rating

She was absolutely amazing. Seriously on top of everything. She explained everything better than any car dealership service rep I have ever talked to, and she is super pleasant More

by jpanutsos330
Recommend Dealer
Yes

Other Employees Tagged: Annissa Medina

May 01, 2023

O'Meara GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 30, 2023

Dealership Rating
Employee Rating

Totally understaffed and overworked. Chaos. 7 vm to various phones - no return calls...emails too. Zero communication. Where is the GM phone # on website??? Dropped off wed am, crickets More

by Jlemery121
Recommend Dealer
No

Other Employees Tagged: Annissa Medina

May 01, 2023

O'Meara GMC responded

Thank you for your feedback John. I've sent your response to our Service Management to look into further.

April 29, 2023

Dealership Rating
Employee Rating

Under staffed, slow to respond, still having issues with my vehicle, I tow a lot of trailers and wasn’t compensated a suitable rental More

by Mburris52967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 01, 2023

O'Meara GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. Your issue will be brought to management, and a manager will be in touch.

April 19, 2023

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Employee Rating

I took time off work planning for my vehicle to be at the dealership all day for a diagnostic. I show up and they tell me they are overbooked. And that another employee made a scheduling error. Twice this ha More

by gomezgraciela37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 22, 2023

O'Meara GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Your issue will be brought to management, and a manager will be in touch.

April 08, 2023

Dealership Rating
Employee Rating

Scheduled an appointment 2 weeks in advanced for 1 day work per Service Advisor. Warranty to be addressed, oil change, tire change, front brake rotor and pad replacement, troubleshoot brake issue. Took 4 More

by Doering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 10, 2023

O'Meara GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

April 06, 2023

Dealership Rating
Employee Rating

They were courteous and prompt in scheduling my service appointment. The job was done efficiently. I was given a lift to and from the dealership since I had no other way to get back and forth. Completel More

by Sheila Sanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2023

O'Meara GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Sheila, and don't hesitate to let us know if we can be of further assistance.

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