Angel Santana
Angel Santana at Volkswagen of Downtown Chicago
Refer Me

Angel Santana

BUSINESS MANAGER

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

Contact Me
4.9
45 Reviews

Languages Spoken

Spanish Spanish

4.9

45 Reviews

Write a Review

45 Reviews of Angel Santana

October 29, 2023

Dealership Rating

Julián was very approachable and made an extra effort to help us during the purchasing process. More

by Adriana E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Perez, Mohammed Habibi

Oct 30, 2023

Volkswagen of Downtown Chicago responded

Adriana, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Julian and our team here at Volkswagen of Downtown Chicago are glad to have you as a customer.

September 25, 2023

Dealership Rating
Employee Rating

Michael Lichter and his service team are absolutely fantastic! I recently began a three year lease of a 2023 Tiguan. The car is a perfect fit for my family. However, when we got the car to our home the More

by Nefatiti Rochester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2023

Volkswagen of Downtown Chicago responded

It's great to hear that Michael was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new 2023 Tiguan! Thank you for choosing Volkswagen of Downtown Chicago!

September 12, 2023

Dealership Rating
Employee Rating

The dealer worked well with me to answer my questions about the car and financing More

by rosealeengoggin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrell Barry

Sep 13, 2023

Volkswagen of Downtown Chicago responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

September 11, 2023

Dealership Rating
Employee Rating

Chris and the rest of the team were so helpful and made the entire purchasing process smooth. I never felt taken advantage of, but instead he took into account what I needed to get the deal done and made More

by kristin.leasure
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Smith, Matt Kutyna

Sep 12, 2023

Volkswagen of Downtown Chicago responded

Thank you so much, Kristin, for your kind words for Chris, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

September 07, 2023

Dealership Rating
Employee Rating

Chris and Julian gave me a great deal. very pleased and excited with their dedication. I love my new truck More

by tatianam1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Smith, Julian Perez

Sep 08, 2023

Volkswagen of Downtown Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

August 15, 2023

Dealership Rating
Employee Rating

The delearship was very clean and the test drive offered was very good. The staff were all friendly and Fernando was very helpful and friendly. More

by kyleasher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Kutyna , Fernando Castaneda

Aug 16, 2023

Volkswagen of Downtown Chicago responded

Kyle, Thank you so much for your kind words for Fernando, and for taking the time to leave us this wonderful feedback!

August 10, 2023

Dealership Rating
Employee Rating

Talk about dealing with all of my needs in one setting, thanks everyone (Matt, Manny, Mohammed, Angel) for your help. More

by Malik Amir Mix
Sales Price Transparency
Recommend Dealer
Yes
Aug 11, 2023

Volkswagen of Downtown Chicago responded

Thank you so much for your wonderful review, and for choosing Volkswagen of Downtown Chicago!

August 06, 2023

Dealership Rating
Employee Rating

Great experience, great financing, Chris Smith was very patient with us. Abe really helped out with a competitive offer. I would highly recommend this dealership. More

by j.lockhart13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Smith , Semaj the Valet

Aug 08, 2023

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review! We are so glad that Chris and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

August 03, 2023

Dealership Rating
Employee Rating

Saul helped us with the purchase of our Tiguan in June. He was very helpful through the whole process and we appreciated his hard work to make the purchase possible. He also offered us free car washes and More

by Allison D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saul Garcia

Aug 04, 2023

Volkswagen of Downtown Chicago responded

Thank you, Allison, and congratulations on your new Tiguan! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 01, 2023

Dealership Rating
Employee Rating

Wonderful experience with Fernando today. Buying my first car ALONE is scary enough as a young POC woman, but he made this process a lot more manageable. He was patient and honestly answered More

by ttngng1999
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Fernando Castaneda

Aug 01, 2023

Volkswagen of Downtown Chicago responded

It's fantastic to hear that Fernando provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Downtown Chicago!

1
...

Dealership Inventory (335 Vehicles)

used 2012 Volkswagen Jetta car, priced at $9,000
2012 Volkswagen Jetta
used
Tornado Red exterior
Automatic
Front-wheel Drive
used 2021 Chevrolet Corvette car, priced at $63,500
2021 Chevrolet Corvette
used
Black exterior
Automatic
Rear-wheel Drive
new 2024 Volkswagen Jetta GLI car
2024 Volkswagen Jetta GLI
new
Deep Black Pearl Effect exterior
Automatic
Front-wheel Drive
new 2024 Volkswagen Tiguan car, priced at $28,990
2024 Volkswagen Tiguan
new
Pyrite Silver Metallic exterior
Automatic
All-wheel Drive
new 2024 Volkswagen Atlas car, priced at $51,676
2024 Volkswagen Atlas
new
Platinum Gray Metallic exterior
Automatic
All-wheel Drive
used 2012 Mazda Mazda5 car, priced at $8,500
2012 Mazda Mazda5
used
Clear Water Blue exterior
Automatic
Front-wheel Drive